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December 2023 by Shawnda Jones
It would be awesome if employees wouldn’t hit on peoples husbands while they’re supposed to be doing their jobs. Won’t be coming back here again. ✌?✌?
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December 2023 by Cami Taylor
absolutely terrible service. went to pick up an online order, some young girl with purple hair was at the front. I told her my name, she couldn’t find my order, then tells me “oh yeah my coworker gave your package to someone else.” the other person’s package was still sitting there. she then goes to find my items, and they are out of stock, they had given the last one to the wrong person. The fact that they knew about this, decided not to contact either parties to tell us, and didn’t really even apologize or offer to help me find it somewhere else. she couldn’t offer me a refund, and wouldn’t help find my items at another location after they were out of stock. absolutely terrible, i’ve never seen such careless and ignorant people working at a sally’s.
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December 2023 by Kendall Huffman
Michael is an absolute doll! Thank you for the great advice & information. I’ll be coming back due to his knowledge and bubbly personality.
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May 2023 by Anntoinette Baker
The workers have always been extremely friendly. Even when they don't have the product I'm looking for, they are not afraid to tell me where I can find what I want. I don't know how the other Sally beauty stores are, but this one is a must go to for your beauty needs.
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May 2023 by Ashei Jenkins
Pretty good experiences here! Sometimes low on stock with what I need but they’re always friendly and helpful, and decently priced.
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February 2023 by jennifer Brumbaugh
The workers were very nice and helpful
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December 2022 by Britany Kelley
This is store is ridiculous, I was in there the other day grabbing some stuff and this girl I do believe works there she kept fallowing me around basically stalking me. I make money I have no need to steal anything. She was not very helpful with things I needed for my hair she came off very ignorant. I will not be returning to that store ever.
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June 2022 by Cheryl Montagu
I went in today in tears because I messed up my hair with box color. The girl at the register helped me get all of the products and supplies I needed to fix it. There was another girl that helped as well. Thank you for helping me. I literally was embarrassed to even go there to get the products. It worked! U saved me from my orange hair. ❤ thank you!!!!
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January 2022 by Sara Pencin
Needed a flat iron and it works great. I purchased the hot shot iron. Heats well and very quick.
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January 2022 by Jamie R
I used to manage the barbershop across the street and I quit going to the Sally's a while back because of the management and employees. I no longer work there and hardly ever in this area (as I have opened my own shop in New Franklin)I still get my nails done next door, and yesterday I needed a few things from Sally's so I figured I would pop in here.Of course the whole staff has changed, however the girl working ,I believe her name was Tess was so helpful so welcoming and I will never go to another Sally's beauty except the one on Waterloo road because of the manager. A brief conversation with her turned my whole day around. The store looked clean all the shelves were stocked. She is amazing. I know employees are hard to find right now but she's definitely a keeper?!!!I'm serious I will only use this Sally's beauty supply from here on out. (AS LONG AS SHE'S STILL WORKING HERE)Thank you teas for the brief conversation that made my day, you really don't know how much it meant to me.Jamie RichJamie's HAIR Shack
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December 2021 by Jeremiah Lewis
A worker there by the name of Holli was so sweet and helpful by helping give great recommendations on what hair care products I should use for a new hair care routine as well as find some great new clippers to cut my hair too! Outstanding customer service and great at holding a conversation 10/10 would definitely recommend. Definitely will be coming back again.
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September 2021 by Megan Pirie
Love how the girls here jump right in to help, always willing to share their experience and knowledge, not afraid to say they don't know too, vibe of creativity and exploration, not judgement or exclusivity
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September 2021 by Tracy Skelly
Every time I shop here the ladies are very helpful! They always a good stock of the products I am shopping for!
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August 2021 by Jamie Rich PRO Stylist
I used to manage the barbershop across the street and I quit going to the Sally's a while back because of the management and employees. I no longer work there and hardly ever in this area (as I have opened my own shop in New Franklin)I still get my nails done next door, and yesterday I needed a few things from Sally's so I figured I would pop in here.Of course the whole staff has changed, however the girl working ,I believe her name was Tess was so helpful so welcoming and I will never go to another Sally's beauty except the one on Waterloo road because of the manager. A brief conversation with her turned my whole day around. The store looked clean all the shelves were stocked. She is amazing. I know employees are hard to find right now but she's definitely a keeper?!!!I'm serious I will only use this Sally's beauty supply from here on out. (AS LONG AS SHE'S STILL WORKING HERE)Thank you teas for the brief conversation that made my day, you really don't know how much it meant to me.Jamie RichJamie's HAIR Shack
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July 2021 by Sondra Gribble
This store has really gone down hill , stock is low , the clerks would rather stand around and talk, rather then help you, they are not very knowledgeable of Beauty products and they charged .15 cents for a very small paper bag, ridiculous.