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June 2024 by Ryan Conley
Takes forever to get a medicine filled. EVERYONE there is extremely rude. Multiple times my doctor has called in a new dosage of a script I'm already on and they say they can't fill it because of insurance, I tell them every time, check for the new script dosage and they tell me it's not there. Everytime I have to call my doctor's office who tells me they already verified it then I have to wait on hold while my doctor's office calls the pharmacy. And chances are they don't pick up... Most of the time the phone just rings and rings and rings.
They used to have push text messages to be able to prepay for my medicines and set up delivery. That no longer exists.
I just transferred all of my scripts to one of their competitors and they do everything the right way the first time. I had trouble getting my prescriptions transferred but that was because they had to reach out to Rite Aid 3 times for Rite Aid to do it correctly.
This store is a prime example of why Rite Aid is closing stores right and left.
I hope the employees are looking for new jobs because with how much they screw stuff up, this stores horrible reviews, and their piss poor attitudes this place won't be open much longer.
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May 2024 by Terri Csonka
This store is the best. Everyone is always very nice and helpful. The store is always well stocked and clean.
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March 2024 by Janice Mang
I recently had knee surgery. Kelsie at the register is always so sweet to deal with. When she was done checking me out at the register she asked if I needed help getting the many bags to my car. I said that would be great. She carried almost all of the bags for me. She is always friendly and a pleasure to deal with
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February 2024 by Aaron Seiz
Staff is incompetent and rude. No wonder the company is bankrupt. This location needs to close!
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January 2024 by jim curran
The store is well ran super clean friendly helpful
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October 2023 by Linda Engler
Pharmacy never answers the phone!! Rx usually never ready - have to wait 4 plus hrs.Get some help!!
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August 2023 by Rose Ebner
This store has been consistant in good quality care of customers.
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June 2023 by Bill Branson
My favorite place for alot of needs
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May 2023 by Amanda Garland
Great place for tons of items. Great coupon perks every month! Nice staff
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January 2023 by Conrad Home
Can no one in the pharmacy answer the telephone? Ridiculous that The only way to find out if a prescription ready is to drive to the pharmacy. Not a pleasant experience when you are feeling sick. They could have told me on the phone that there was a problem.
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December 2022 by Judith Rerko
It takes forever to get through to the pharmacy. I can call early in the morning or late in the afternoon. Don't know what is best to call.
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December 2022 by Naja Gutshall
this is the worst pharmacy i’ve ever had. DO NOT RECOMMEND
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December 2022 by Bchbuny Facts
Waited 5 hours for a med to arrive no show no call! Excuse was about a box I filled out which you couldn't change after you wrote in it. RX was still showing being delivered. Upon cancelation NO ONE CALLED! So what a waste of my day! When I called Rite Aid they threw the blame on script drop. which is the company that delivers for them
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November 2022 by Brittani Onusic
I am highly dissappointed in the call service at this S Main Street location. I have been calling the last 5 minutes and it keeps ringing and I need to get a prescription transfered so im able to pick it up. I drove all the way across town to get it, the prescription wasnt ready and it was called in yesterday. This place is a joke and im not very happy.
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October 2022 by Stephen Conrad
Something is badly wrong here. When trying to repeatedly call and transfer to the pharmacy phone is not answered and you get bounced back to the main menu. Prescriptions are frequently out of stock and rarely available on time. Pharmacist is usually so busy doing consultations or procedures that prescriptions are delayed. It’s ridiculous to have to drive to the pharmacy to find out prescription is not yet ready
