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January 2024 by Andie Jones
ATMs never have cash, multiple weeks in a row
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January 2024 by Rachel Hill
Very friendly and helpful staff
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November 2023 by Reviews by Robert
A horrible bank and will nickel and dime you to death. Service is poor, outrageous fees. 0 Stars
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July 2023 by Sharon Baker
Only have 2 tellers on a Saturday kinda sad
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May 2023 by Kristi Watson
Jared Taylor did an amazing job helping us set up our business accounts. PLX branch also stays open late most day in comparison to other banks in the area. Customer service from everyone has always been top notch. Highly recommend banking with PNC.
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November 2022 by Kurt Banic
So slow. They must be going out of business.
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October 2022 by Joann Nonno
I was in the drive thru line for 22 minutes yesterday just to make a deposit. There was only one car in front of me. After waiting 20 minutes I called the branch to ask what was going on. They said it was a difficult transaction. I asked why, in cases such as these, they don't ask the customer with the difficult transaction to come inside as to not hold up the drive thru line. I was told because the customer at the drive thru might be handicap and not be able to come in and since they have no way of knowing this they can't ask them to come in. I guess they would rather anger customer that are waiting in line for over 20 minutes instead of being proactive and asking IF the customer holding up the line is ABLE to come into the lobby. This is not the first time this has happened. I would not bother banking here. Unfortunately, I manage a business account for a club who chose PNC years ago as their bank. It may be time for a change. Worst bank ever!
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August 2022 by Meagan Upton
Yall are the worse bank and should never became bank all yall done is stoled money out of my husband account ? don't worry we want be back
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June 2022 by Kells
Customer service over the phone at the branch very rude very dry in conversation !!
I guess it depends who you are talking to I've had good service but there's one that's totally rude
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June 2022 by Princess
Customer service over the phone at the branch very rude very dry in conversation !!I guess it depends who you are talking to I've had good service but there's one that's totally rude
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May 2022 by Sam Verduce
I have been sitting in the drive thru for 15 minutes, to cash a check and make payment this is the worst bank for customer service I have ever used. Why have a drive up window??
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January 2022 by Dave Werner
Nice, polite, and very helpful.
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May 2021 by Dawn Walsh
The people are just being a rude snooty and don’t know what the heck they’re doing. It’s like every other month I could take out on my credit card but every other month I can’t.There’s no rhyme or reason to it besides they just are not trained right.
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January 2021 by Randy L Newman
Worst Bank We've ever dealt with. The level of rudeness and incompetence is completely unacceptable! STAY CLEAR OF THIS BRANCH!
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January 2021 by sampson liu
Customer services was not polite to me about the crediting on venmo. Very Disappointed.
