NAPA Auto Parts - Gilchrist Auto Parts is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the knowledgeable team members who listen carefully and help find the right parts, often going above and beyond. The store offers reasonable pricing and a good selection of items, including specific parts like cabin air filters. Overall, it is praised as a welcoming store with staff that truly cares, making it a highly recommended place for auto parts.