Liberty Tax, a tax preparation service, is praised for its exceptional customer service and knowledgeable staff. Kathy, a tax professional at the Main Street office in Cuyahoga Falls, Ohio, is described as friendly, helpful, and a true joy to work with. She provides guidance and assistance with even the most complicated tax situations, often finding great discounts for her clients. The company's customer service is also highlighted, with Joyce from the main call center being a valuable asset. Liberty Tax is appreciated for offering discounts to military veterans, and many customers express their loyalty to the business, particularly due to Kathy's outstanding service.
My tax situation was a few steps extra complicated this past year, but sweet Kathy got me all taken care of and found me a great discount on the service as well. If you have troubling taxes this is a good place to find a solution!
December 2023
Great experience Natasha loved my experience ❤️
April 2022
The people here really know their stuff. Had my taxes done here and was very surprised.
