“Employees were very kind & helpful this morning for me. Bill & Deanne went above & beyond to resolve a issue I was having with a recent purchase from another Lowes store. Bill took care of everything with the help of Deanne & they BOTH did it with a smile :) kudos to the both!!!”
6AM - 10PM
186 N Cleveland Massillon Rd, Akron“The only reason why I go to Lowe's is for my military 10% discount otherwise.. good luck finding someone that actually knows what they're doing in there or what you're looking for then again you had to describe or you got to know what you're looking for as well. Another words you cannot be looking for the square peg that fits in the round hole and expect the the floor associate to understand you. Yeah I suppose it's getting a little better cuz I found myself a way around a little bit better than I used to but it's still difficult to find. Somebody knows what you're doing. Make sure you don't get a kid and doesn't know anything except now to pull out his phone and try to find it for you”
“Found everything I needed.had alot more staff then before that I could ask questions to.the transportation dept.gentelman went above and beyond. I rented a van.he was very helpful and patient.”
“Very clean store. All three staff members were customer oriented. Ramona answered my questions over the phone with kindness, enthusiasm and professionalism. Once I arrived, Kimberly took care of me. She was a delight and willing to go above and beyond in finding everything for my project. If you could duplicate these ladies for all stores people would rave over the service and atmosphere. Thank you for the great shopping experience!”