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September 2024 by Jacquelyn Memmer
The pharmacy staff named Theresa said at 1:29 that they were closed until 2 not very friendly lady. In the lady that was been waited on told her well it's 1:29 now so she turned looked at me in said they were closed now 1:30 to 2 to come back after 2. I came back around 2:30 my mom had a co pay she did not know about so the pharmacist who was very kind said she could split the medicine so my mom could have it. It would take 10 minutes. So I went back to my car got my debit card waited about 10 minutes before going back in waiting in line again in a kind woman told me to step to the side it would just be a minute before it's ready. Well the Theresa lady comes back to the front a couple minutes later looks at me sturnly tells me to get back in line like the rest the customers in wait my turn. The lady and gentleman in the pharmacy line apologized for the way she just spoke to me and said I did nothing wrong and she could have asked politely I had already waited in line so at this point I call my mom to tell her the rudeness I keep receiving in this lady Theresa hears me her mouth drops she hurries to the front grabs my mother's prescriptions rings me out smiles in says have a nice day has to be the rudest person I have ever ran into here at this Giant Eagle I have gone here for the past 15 years. Even customers were apologizing to me for her rudeness.
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July 2024 by Terri Hastings
Friendly pharmacist. Get my vaccines there and never have to wait for very long.
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May 2024 by Rebecca
Great people fast friendly service
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October 2023 by Howard L.
First time coming here. Wanted to shop around for food ideas for dinner. The prices here are absolutely off the wall expensive compared to the grocery stores by me. Store is clean, well organized too with tons of self checkout lines. Fair variety of everything you need to stock up your pantry
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October 2023 by Russ D.
Bought 90% ground sirloin yesterday 10/16/23 today i opened it and it was a half inch layer of fresh hamburger wrapped around old brown hamburger. Prices are way to high to be selling substandard beef. Supermarkets are not allowed to mix old with new. What a shame
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April 2023 by Justice Spell
Very fast, friendly, & efficient service here!!
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February 2023 by David H.
At 5:10 PM I shopped the store located at 484 E Waterloo RD Akron OH 44314. My family wanted me to pick up a Rotisserie Chicken + sides. The hot foods section was unmanned. All cases were empty. There was a Giant Eagle promotional sign posted on the hot items case that stated that "Hot Rotisserie Chicken was available until 8 PM GUARANTEED!" It was 5:10 PM and NO "Hot Rotisserie Chickens" were available for purchase anywhere in the store. We will never shop Giant Eagle again.
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October 2022 by Anne W.
I was at a self check out at Giant Eagle and a giant eagle employee approached me checking my items to make sure I wasn't stealing. I understand because shoplifting is rampant everywhere but I am a regular customer and have been for 20 years. I also work at a pharmacy in the area. She was extremely rude to me to a point that I called and complained about her rude behavior and attitude. She didn't apologize to me. I felt highly disrespected
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August 2022 by Tina L.
Got a cooked meatloaf from here on Wednesday and let me tell you it was not only cooked it was BURNT!! WOULDN'T even come out the pan. I guess I will have to travel further to the Fairlawn store. Just horrible
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August 2021 by Lisa C.
This review is on the outside of the store. Glad that there is a large recycling bin for plastic bags. We like to recycle our bags, and it's easy to pull up near the bin to unload. Also liked that the gasoline pumps are nearby too. Easy to get in and out.
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July 2021 by Ebony J.
Giant Eagle is stocked with an array of food and vegetables! They have a wide range of the naked smoothies and an amazing cake making station. The food is expensive though! Nevertheless, the trip might be worth it if you're looking for an organized, fully stocked grocery store to take pleasure in!! Try this location!
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March 2021 by Kayleen Devlin
my husband was able to get his first covid vaccine here. it was quick and easy.
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March 2021 by Madison K.
I love the register staff (kind and friendly!!) but the officer who follows me the whole time I shop is a bit much! Note to you: probably the girl who is flamboyantly squinting at labels is not your biggest shoplifting concern.
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December 2020 by Seth T.
I was severely harassed and discriminated against around 12:40 at this Giant Eagle, 2801 E. Waterloo Rd. (store #4029). Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. So I went to the self-checkout, and there I was harassed by two other employees. I explained to them my same situation, and they continued to harass me and discriminate. They tried to tell me that mask is a law, they are sorely mistaken. And the only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and that they are breaking the ADA law by harassment, discrimination and refusal of service. And it doesn't matter what your policy on masks are, you still have to abide by the ADA law. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio civil rights commission.
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May 2020 by Heidi B.
Overpriced... bought their brand of Neapolitan ice cream. You open it up and there is only chocolate on the very top layer of the ice cream... shame on them
