-
January 2024 by Gigi Marino
Ask for Scott at the Fairlawn location!! Drug my husband in and ended up leaving with a suit, tie, two shirts, shoes, suspenders, pocket square and a date to the wedding… I mean , a nice laugh and a handsome husband. He measured and fussed over my husband and made him feel like it was his wedding instead of our daughters. Tons and tons of clothes, lots of sizes, choices, shoes, and not for just young men… at 64 he was able to look amazing. Thank you Scott. We will be back in the spring.
-
December 2023 by Garrick Black
My sales person was very helpful. He was knowledgeable about what I wanted and made sure I was completely satisfied.
-
December 2023 by MSG.JEFF Carr
Nice selection of cloths, nice store, good customer service.My only issue with DXL is price. I go to JCP and Kohls mostly, sometimes Amazon. Those prices are hard to beat. So I only go to DXL as last resort. Not that DXL does not have nice stuff. Just and issue with price.
-
October 2023 by Pedro Magana
As I came in, I was greeted nicely by Justin. I felt comfortable and he helped me a bunch. I’m getting married and he gave me his expertise. My wife was happy with what was picked out.Thank you Justin. if I could give a 10 star review you would so get one from me bless
-
October 2023 by Marvin Baker
Store and rep were fine. You need to change your system to redeem customer credits. The store needs to be able to look them up. The user needing to track and find them sucks.
-
July 2023 by Thomas Buchkoski
I traveled quite a way to get to a brick and mortar store after ordering 3 pairs of dress pants on the DXL website only to find out none of them fit around the waist...I wasn't going to be disappointed again, insisting on actually fitting them right in the store before purchasing anything. They only had ONE pair that fitted somewhat but no others with the same waist size but different color...and this is a store DESIGNED FOR ONLY BIG AND TALL people!!!! Since the store is in a depressed area of Akron, Ohio (most of the stores around them boarded up), my one pair of pants was probably the only sale made for the day. I asked about a discount (comparable to one they might offer for a "on-line" purchase) and was quickly told no such incentive was to be afford for this "in store" purchase. It wasn't a good day overall!
-
July 2023 by DEBBIE MEYERS
Was impressed initially with the DXL online ordering. Had to switch out my husband's suit jacket for a different size. It was prompt and correct. Went to return in person the other jacket and Scott at the Akron location was a true professional. He knew his product line and was courteous, patient, and helpful as my husband tried on various items for a family resort wedding. We are in our 70s, so it was a slow process, but Scott made us feel comfortable purchasing some up to date clothing. He gets 5 stars!
-
June 2023 by Michael Sherba
The gentleman that helped me was very helpful I really appreciate it
-
May 2023 by John Doering Jr.
Clean and uncluttered store. The friendly salesman that waited on me knew my exact size just by looking at me as I walked into the store.
-
May 2023 by Dennis Gladin
Great selection of items. Good service.
-
May 2023 by Nick Sposet
The service provided by David was excellent and appreciated.
-
April 2023 by Tim Miller
excellent help from the staff , on my exchange and help finding the correct sizes for me.
-
April 2023 by Renee Wilson
Nice place. Salesman was very tentative to my needs
-
March 2023 by Kathleen Brown
Excellent selection and expert service make shopping at DXL a pleasure.
-
February 2023 by Anthony Rhodes
It's pretty good but I wear 4 to 5x and love panel shirts and there always out of stock so I really stopped going there for my shirts...
