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September 2024 by Charles Salvi
Customer service at Discount Drug Mart is outrageous.
Our doctor called in a prescription for a nebulizer and they did not fill it. Further when I called Discount about the scrip they said they had no scrip. Then I called my PCP and she called it in to Discount Drug Mart and they said they could not sell it because I needed a scrip. The scrip was called in by 2 different Drs.
Finally I located a medical supply store who informed me I could come over and bye a nebulizer. They informed me that I did not need a scrip. We will never go to Discount Drug Mart again.
In conclusion, my wife is resting and well after her first treatment. NO PRESCRIPTION NEEDED.
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September 2024 by Carla June Maurer
Very beautiful very awesome just keep up a Good job you all do for everyone to in Akron Ohio♥️?????♥️???
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September 2024 by Mean Mark
The whole store reeks of marijuana
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May 2024 by Lisa Brown
The pharmacy is great, but... I'm a disabled 61 yr old female. One day I came in for 2 cartons of Coke. Picked up a tiny package of denture liner, which I sat on top of my purse so it wouldn't fall out. On the way to the register I got out my wallet and phone to verify I had the funds, which I did. Wasn't feeling so well so headed straight to register. After checking out I went to grab the bag with the denture liner, and thought she must not have given it to me. Then I realized it's because I didn't give her the denture liner. Before I could turn around to say anything I was being detained and hustled to the back of the store. Picture taken, banned from the premises, and wasn't even allowed to purchase my denture liner. Mind you I never even left the store with my "loot". I stopped and realized what had happened before I went out the door. The security girl who stopped me was very nice, considering, but really! She said corporate will render a decision. All this for a $5.99 item that was still safe and secure on their property the whole time. Well I had a decision to make also. Where to transfer my 10 or so regular blood pressure and heart meds to. Even though I'm allowed to go to the drive thru, they give me my refills in a large paper bag, and it won't fit in the tube. I'm just not feeling it.Summa pharmacy here I come.
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May 2024 by Jesse Moon
My go to spot for small house hold items especially holiday time they never NEVER close thanks ?
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March 2024 by Tristan Kundrat
The pharmacy is always quick I dont ever have any issues with this location. Repeat customer each month to get my scripts.
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February 2024 by Krista Moon
This store is so horrible for the drive through to pick up meds, no one answers, than when you walk in all the workers are in the back laughing and talking, they don’t even acknowledge the fact that someone is at the drive thru. Going in and seeing workers just standing around laughing and talking, while people are in line in the store and drive thru, please do better with this.
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December 2023 by Kay Jackson
Three times now....THREEEE...I've attempted to use the drive thru to get a prescription and nobody ever answers. I understand if they're super busy, it taking a few mins or whatever but at LEAST acknowledge the customer and tell them you'll be with them as soon as possible. You don't leave people sitting out there with nothing. I ended up going inside ( when sick ) to get meds and when I got back to pharmacy, there was only like 2 people in line and at least 3 workers besides the cashier. Why couldn't ONE of them at least acknowledged a customer? I'm ready to transfer scripts elsewhere because this pharmacy isn't the spot. Don't send your meds here...SMH
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December 2023 by Ann Laird
Prices, are not as posted,the same item can be different, chichi's small bottles are different, in back on shelf is different than in Ben in frunt of store, ???? And manager has no authority to correct ????? Not professional, she seemed confused?
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December 2023 by Cory Matthew
Saves me the run around. Discount Drug Mart has so many every day essentials as well as obscure things like Cavaliers beer, Shaq Soda, and Stacker2 Gyrating Grape. I mainly like going for the Reverse Osmosis Water ?Be sure to take advantage of the Drug Mart rewards card. More points = more drugs.
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November 2023 by Kelly Whaler
For the most part I love this little store. I usually find everything I need and it’s close to home.That being said, I do agree with some of the other reviews. The cashiers in front are very friendly typically. Once in a blue moon there is a cranky one. One day there was a very nice, young man working on register one. He was fast, friendly and efficient and it was funny because he made a comment about the young female cashier on register two saying all she does is slack off. He is by far the best employee I’ve seen in the front in a while. There was another younger female who told me what the best days are to get sale items not only at Drug Mart but also at Acme which I appreciated but thought it was strange to upsell another store.The pharmacy…I don’t even know where to begin. Slow is not even the proper word for it. Seems like they change pharmacy staff a lot. There used to be a really nice male pharmacist but I received a call one day saying they put one of my son’s medications in with someone else’s and whoever they gave it to returned it. Therefore, it was a HIPPA violation and I haven’t seen that guy since. Sad because I feel like the pharmacy ran smoother when he was there. There was also a very nice (possibly Indian) woman that I haven’t seen in a while either. She was very fast and friendly also. The other day I waited an entire hour for meds that I was told would be done in 15 minutes. I understand things happen but this happens almost every time.Weekends are the worse as far as the pharmacy goes. The blonde pharmacist has an attitude. One woman had to ask for them to run her prescription through Good RX because she didn’t have 100.00 to pay for it. The male pharmacist automatically does that. The staff is just clueless.i watch them run around spending ten minutes looking for a script, looking in the computer, asking the pharmacist where it is, it’s a mess..The drive thru situation is weird. Sometimes you sit there forever also. I do not like that there is no window and you can’t actually see the person. I switched to Drug mart because CVS was slow as heck too. Now Drug mart is worse than CVS ever was.Whoever manages the pharmacy needs to start managing the workers back there. It’s a mess.
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November 2023 by Deanne Scott
Went into Drug Mart to pick a few last minute items . The staff was not welcoming or helpful. After asking two separate employees for the same item and neither knew what I was talking about or where to find it. And that was that..yeah wait on my next purchase
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June 2023 by Elizabeth Milhoan
Pharmacy always has medication’s on back order and cannot tell you when they are supposed to finally come in. Then they require you to try and find pharmacies that have your medication on your own. They will not help you locate it. They are also painfully slow no matter how many people are in line.
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June 2023 by Gary Frederick
Coke 2-liters on sale (buy 2/get two) Sale signage markings/placement indicated Reg, Diet & caffeine free were the varieties.. register didn't accept all as sale price. Not gonna argue point with line of customers behind.. already told I misplaced items. I'll not return
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March 2023 by Douglas Moore
You can never find the sale items when you come in store, no one gives a dam that works there, just no help for customers when needed.Prices on the shelves don’t match adsDrug Mart you are just to hard to shop at. After being with you all these years(South Plaza Akron)I give up !!I had a list of 10 things from your ad, and found only 3 times.I just walked out leaving the cart.Good buy !!!
