-
October 2023 by Essence young
Great employees, great knowledge of hair products!
-
September 2023 by Kimberly Mocella
Super !!!
-
April 2023 by Raquel L.
If you are a regular customer they won't even sell you any item. I can't believe there is a business like this. There is no sign directing this for license hair technician, and Cosmologist. I felt very judged to the extent that the associate sounded disdain, unmotivated, and depressed. It's disappointing that you can't buy a item and being told that you have to be licensed. I think this store should not be open to the public, and perhaps market themselves online.
-
November 2022 by twerkin the city huh
Ugh this is the tiniest store I have ever been in of theirs!! Licensed hair dressers only can purchase here!! Not well stocked either....I fronted quite a few things here just from walking @
-
October 2022 by Kim Fields
The girls are always more than willing to help me out. If they do not have the product they will find it.
-
December 2021 by Sam
The staff is so friendly. Only cosmoprof I go to
-
August 2021 by Sam B
The staff is so friendly. Only cosmoprof I go to
-
January 2021 by Ro West
Always rude. Very miserable.
-
August 2020 by Ron Farner
Nice group in staff in akron not so in Medina
-
July 2020 by Katrina C.
First time here with my sister and the representative that assisted my sister seemed very judgmental. She barely helped my sister find the items she needed and then when it came time to check out she didn't allow my sister to buy the items because my sister wasn't a cosmetologist or studying to become one. I'm sorry but please explain to me where are the signs in your store that state that someone has to have a cosmetologist license in order to purchase items from your store. Please explain to me why you also didn't state this information to us while we asked for your assistance. I personally feel this customer service rep was casting judgement because of how we either looked or dressed. Will never shop here again.
-
July 2020 by Katrina W.
First time here with my sister and the representative that assisted my sister seemed very judgmental. She barely helped my sister find the items she needed and then when it came time to check out she didn't allow my sister to buy the items because my sister wasn't a cosmetologist or studying to become one. I'm sorry but please explain to me where are the signs in your store that state that someone has to have a cosmetologist license in order to purchase items from your store. Please explain to me why you also didn't state this information to us while we asked for your assistance. I personally feel this customer service rep was casting judgement because of how we either looked or dressed. Will never shop here again.
-
May 2020 by Barbara Onusic
I have as many questions as anyone. Products are. For your individual need so I ask and the girls thereAre always helpful. They know their products very well which makes it great for me.Thanks ladies
-
April 2020 by Andrew H.
I placed an order for products and chose the same day delivery option at 8am on tues March 31st and products never showed up. I called Wednesday April 1st they said they hd the order and would be sending it out and I would have it today. annoyed I agreed due to the fact that I needed the products. Then get a call at 315 pm that they basically canceled my order mind you they close at 4 so no way I can make it to another store to get what I needed. I am then told that I have to call in and ask for a refund instead of one being applied automatically since they canceled my order. Called the customer service number the employee gave me and they are closed. So I'm just out of luck.
-
March 2020 by Onna’s Nail Vault
I called to check and see if a product was in stock and to see if i could return something i had bought from another location, but rudely was answered by worker mcCanna ( or how ever you spell it) and just given the run around. I felt like she didn’t want to be bothered with me or my questions . This location used to be my favorite until today
-
January 2020 by Linda Patton
It is a pretty good place. The store, finally, has a couple employees that have been there for a while.
