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May 2023 by Matt Kelly
Walked in to open a joint account. Advised whomever sets them up had an appointment in 40 mins and had to schedule an appointment because it takes 45 mins. Really?? Ridiculous answer to an existing customer trying to give you my additional business. Taking my money elsewhere. Only giving 2 stars because teller was friendly.
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January 2023 by Scott
Very pleasant place to do your banking. Staff and employees very courteous and pleasant.
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October 2022 by Anonymous User
Beware this bank. Teller made a mistake which caused us to be locked out of our accounts for a long weekend with no money. Fraud department said to speak to the bank, the bank made us leave without our money and phone the fraud department again. Finally got our money back at another branch and closed the accounts. We will never deal with Chase again - terrible experience! We wonder if the teller was trying to steal from us and that’s why it was flagged. Reported the teller to Chase corporate
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August 2021 by Pasha Sharapov
The branch is open and staff is very polite and friendly. Not sure why others are complaining about this bank, I have always had a great experience.
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March 2021 by Richard Kalamajka
The lobby is closed due to, I'm not sure why, every other branch is open?? The ATM drive thru is open still but don't come around 8:30am weekdays, they are usually blocked
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June 2020 by SueSuse V
NO DRIVE THRU! And inside branch closed due to Covid. Closest branch has one window drive through and the entrance is so narrow you can't get out of line once you are in it and expect at minimum 30 minute wait.
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April 2020 by Jerromy Tice
Awesome and very helpful staff
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September 2019 by Lisa Rene' DeBenedictis
Kim (the branch manager) runs a team of professionals that really care about their clients and customer service. She is a problem solver who remembers all of her clients whether they have business/ commercial accounts or personal assets with the bank. She leads her team to perform like community minded professionals who care about repeat business. This is so unusual in this day and age and it made me comfortable enough to move much of my personal and business finances to this branch and to set up my son's account while he was a high school student. This team really gives the Chase name a personal feel and makes the brand one that I believe in and feel comfortable with day in and day out.
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November 2018 by John Gee
Let me just say that every time I've been to this branch I have not had a good experience. In general it is been to cash a check that is drawn on their Bank and I've always had to pay a fee for it. I think banks in general suck but Chase especially has been annoying they're not real friendly I just had to pay $16 because it's Columbus Day in my bank wasn't open just the cash two checks that total $284. They were business checks which means that they see a lot of money go through those business accounts from the person that had written me the checks and I feel like I've just been taken advantage of yet again.
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October 2018 by TheGrape99 .
Can't stand this bank anymore. They do not answer the phone! Terrible customer service. How can you run a business and not answer the phone. I asked them about this policy and the response is 'send me an email'. Pathetic!
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October 2018 by Rob Metz
Very convenient to make deposits. Seems like there is usually a wait to speak to someone.
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October 2018 by Scott Williams
Cant stand chase anymore. Chase wont tell you that your routing number isnt the same in ohio if you opened your account in another state.
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October 2018 by Ramon Martinez
Very good service
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January 2018 by Daniel Kneale
I typically stop in to make cash deposits and the staff is always insanely friendly. Started going here out of convenience, but now I go out of my way to stop in because of the staff. Keep it up, peeps!
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October 2017 by Karly Patricia S.
Part of the reason I got rid of this bank. They wouldn't let me DEPOSIT money into my HUSBANDS account but they said I can get a check. I'm not trying to take money out of his account I'm trying to deposit. This bank sucks
