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June 2024 by john vespoint II
Almost all of their stores are closed when I need help with my phone I can't find a store that is open other than that I like the service
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May 2024 by Etungano Venas
I love this place! They are so helpful.
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October 2023 by David Carter Sr
I was done a bait and switch with boost mobil.0n 9/11/23 I switched my phone service from metro pcs to Boost. I was charged a total of $214 which included 50 monthly fee and 8 for insurance. I questioned the sales rep about the 50 monthly fee as I was used to only pay 40 monthly at metro I’m a senior citizen and don’t do a lot on my phone. The sales person said she had to start me out on a 50 monthly plan but before I paid my oct bill request a 40 monthly plan. I did exactly what I was told to do but the customer service representative told me I had to stick with the 50 plan or go to a 60 plan .I spoke to several representatives one said because I was unhappy with the misshe would credit my bill for Oct by $10 I asked to speak to a supervisor after waiting over 39 minutes I spoke to Chris who said she was the head of the resolution team she said she was not authorized to give me the $10 credit for Oct. ref no 2571322. Once again I was given conflicting info from a Boost rep . Only to be told that they were sorry for all the miss info. I conveyed that I was not pleased and I’m the only one being penalized. This is not right!!
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September 2023 by Amanda Lane
I came in today and was helped by a very special lady, she helped me get my son a new phone for his birthday and she went above and beyond to help me get a great deal. She was very positive and kept a smile on her face. She even wrote happy birthday on my sons phone box? she is a blessing to your company and deserves all the blessings god will place in her life? great customer service please keep her at your store
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June 2023 by northsidechamp 330
My carrier ??♂️
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April 2023 by Christopher Howard, Jr. (Dimpy)
Overall, it's a good service. What bothers me the most is the continual sending of my account is suspended for non-payment, although I'm using the auto pay payment method. I'll give the fifth star upon completion of this nuisance.
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December 2022 by Mrs G
Came in this evening and the employee working went above and beyond to make sure that I walked out of there with everything I needed and then some. His name is Cody, and I gotta be honest, now a days good customer service is hard to find, but Cody has not lost his connection with the customers he encounters. Thank you for everything you helped me out with this evening, Cody!
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December 2022 by Paul Masturzo
Ran away from here . Smelled bad and couldn't get my questions answered and just left .
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November 2022 by Ephraim
I called and they said that they were open until 8 so I came at 7, but there was a note on the door that said in the restroom so I waited for 30 minutes but no one came back.
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August 2022 by K
Very slow only one employee!!
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June 2022 by Dawn Sommerfield
Employee unable to help with problem
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June 2022 by Robert Ambler
It's closed most of its time even if they said it's open
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February 2022 by Walter Barber
The sales representative Ashley took very good care of me. She offered a couple of really good deals to pick from. Even after my phone got activated she helped me set up a Gmail account and get everything put on my new phone and everything was set up for me before I left.Great deal great customer service ? will be a returning customer
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February 2022 by Nicole Gugala
Came in this evening and the employee working went above and beyond to make sure that I walked out of there with everything I needed and then some. His name is Cody, and I gotta be honest, now a days good customer service is hard to find, but Cody has not lost his connection with the customers he encounters. Thank you for everything you helped me out with this evening, Cody!
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February 2022 by Dave Cogar
The store closes at 8pm. I got there at 7:15pm and the person attending the store says they are closed, I said the door says 8pm he then said he's closing early because he's cold.This is the WORST Boost mobile store I've ever been to. Every time myself or my wife go there they are either closed or they don't have change or they don't know how to work the phones or they just out rude. PLEASE CLOSE THIS STORE. I wouldn't give a star but you can't post unless you do.
