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December 2024 by Camille Hatcher
I went into Ulta Beauty store 12-1-24 shopping for a new lipstick from Elf. I had a sales rep walking around the store with me helping look for the lipstick. We'll, when I walked out of the I was approached by three cops who were all in separate vehicles. They stated the cashier claimed I was shoplifting and I met the description of the shoplifter. I am guessing what I had in common with the shoplifter was that we both were black women. I explained to the police that I spend a lot of money in Ulta and I am in there all the time. They ran my license and let me go. But I am so humiliated and degraded by this experience. So, Ulta you loss a loyal customer for making a false accusations against me. You should terminate the person for lying on me. I thought racial profiling was getting better. At the end of the day my clothes did not match the shoplifter. I am guilty for being black...sad!!!!!!
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December 2024 by Beautiful Savage
Every time I come here, I can be looking at things, and they will call the cops. I have never stolen anything from here, but I am black, and they think all of us steal.
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December 2024 by Lady S. Tricia
Best place to buy cosmetics and get my hair done. My stylist, Krista, is the best!
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December 2024 by Tayon H
My daughter loves it here.... very helpful staff for random things and very knowledgeable
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November 2024 by Christy W
Olivia P. nailed my hair and makeup for my elopement session. Thank you!!
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November 2024 by Esther Carr
I went to Addison for my hair, and she is amazing.
She is wonderful with color and trimming my hair.
Personable and nice
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November 2024 by Erika Hunt
Customer service was not great. The workers talked to each other the entire time we checked out.
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October 2024 by Sunshine Dark angel
Love this place for all my glamour needs.
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October 2024 by mark andrichak
The little so and so that helped me... hehehe..
I will never go back to Ulta.
RUDE girl that checked me out.
Here's a clue. Customer service is to help customers. Don't get a job at a beauty supply store for the products. She was too busy looking in a mirror as we passed her, unaware she worked there, looking lost. When I walked up to pay I knew it was her , we had made eye contact after the mirror gaze. She was rude and I gave it back to her.
I should have just left truthfully.
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August 2024 by Annie Jobes
I had my first hair appointment at Ulta today. What a wonderful experience. The stylist were all so nice. Krista did my hair and she knocked it out of the park. I absolutely love the way she cut and styled my hair. It’s perfect!!! I will definitely be back. Thanks Krista! 😊💇🏻♀️
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August 2024 by Naomi Tingler
I'm giving them a one star simply because my son applied for and was approved for a credit card. When he applied, the sales associate did not enter his cellphone or email which made it so he couldn't log into the app to pay. They do not take payments in store and they said they can not add the information and the customer service number is almost impossible to get any help.
The store needs to consider retraining their employees.
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June 2024 by Karley Pamer
Store is clean and well stocked
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June 2024 by Adrian Zeal
Lots of makeup options. One downside- the checkout line starts by the perfume section, so you might leave with a headache.
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June 2024 by Addison Pembele
Meredith is the best !!!!!
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June 2024 by Olivia Parker
Meredith is 10/10 best brow expert in the whole world ? ?
