“Every person we interacted with at Towpath from setting up an account to securing a mortgage for our dream cabin was wonderful!! We appreciate everyone who helped us!! Special shout out to Dani and Bailee, they were great to work with!!! Highly recommend!!!”
“Exceptional service, friendly, personable, caring, professional and fast transactions . A very positive experience every time I walk in. I highly recommend this credit union and their services.”
“This is one great Credit Union with deep, solid roots, running through out our community. I should know, dad's membership card had the number 3 on it. I grew up with the credit union.”
“I can assure you that I am not a bot or an employee. My experience both personally and professionally, with S&T Bank has been superb! The level of caring and personal attention given by all the employees is second to none. They have always gone above and beyond for me. They provided competitive rates on our commercial construction loan, they helped walk us through the PPP process, and made sure we were not financial victims during a USPS stolen check incident last year. Five stars is not enough...they deserve 10!”
“Buckeye state credit union is great! They caught on to suspicious activity on my account and quickly put a stop to it and made sure my account was safe. Everyone I have interacted with at the Akron branch, either in person or over the phone, has been nothing but nice and helpful. I have been a member since I opened my first checking account at age 18 and I have always had a great experience with you guys. Keep up the awesome work and I give a huge shout out to the fraud department that really helped me out. You guys are great!!”
9AM - 4PM
1174 Battles Ave #2758, Akron“Wonderful Group of staff! They were all very friendly, knowledgeable, and helpful! They made setting up my account and app so smooth and easy it was wonderful! I really want to give the bank 5 stars the only reason I can’t is because of the ATM, there’s no option to make deposits! With the banks limited hours, unless you work or live close enough that you can run over during your lunch break like I have to do since I work Day shift this is a big inconvenience and I hope this option becomes available on their ATM in the future! It would then be the perfect bank! Overall I love it here! :)”
8:15AM - 4:15PM
31 Hanna Pkwy, Akron“This is a very good credit union. They provide great rates and Quality Service. Also, they do not sell your mortgage. I have been banking with Firestone Federal Credit Union for over 40 years - during that time I've lived, worked and traveled in various locals in these United States and Europe so can say they have no problems servicing people on the go. The credit union staff is honest, forthright and fair.”
“Dawn helped me with a very confusing international money transfer. She took the time to make a couple calls and sent an email for me, and I received the transfer about a week later. She was much better than the phone support that I tried first.”
9AM - 4PM
3983 Medina Rd, Akron“I just moved into the area so had to change branches. Everyone that I’ve dealt with at this branch has been very friendly and helpful with all the minor changes I’ve had to inact because of moving.”
8:30AM - 4PM
445 S Main St A, Akron“Steve was extremely helpful in helping me with my auto loan. Very responsive and answered all my questions and above all made the whole process easy and comfortable!”
9AM - 5PM
727 N Main St, AkronOpen 24 hours
693 Canton Rd, Akron“After dealing with Wells Fargo and being forced to call the fraud team after nearly every transaction, I am so glad that I switched to US Bank! I have not actually went inside the bank but overall the banking experience online has been great!”
9AM - 4PM
548 Canton Rd, Akron“I went to the Ellet, OH location this weekend to ask a few questions and was helped out by Dawn. She was so helpful, positive and even got me scheduled to come back to look into a few other options. She is absolutely amazing and such a great asset to KeyBank!”
“I have been a member since I opened my first account back In 1971 when I was 12 years old. Back then it was The St. Paul's Credit Union before they merged with Ohio Catholic FCU back around 2016. Can't beat the family atmosphere and stress free environment of a Credit union. Best financial institution for personal loans, mortgages CDs, you name it. Have referred children and grandchildren to them as well. Thanks”
“Been banking at the Manchester Rd location for many years and these are all the nicest employees ever. Anytime I visit a different location, I always say I prefer the people at Manchester!!! Always pleasant and helpful. I wouldn't bank anywhere else!!”
9AM - 4PM
106 S Main St, Akron“I had a horrible experience on the phone with customer service, but when I came into this branch Jennifer, the only clerk working at the time was an AMAZING help. She not only resolved my issues but reported the customer service representatives that were highly rude and hung up on me. Kudos to her.”
“They have always helped me out when I had questions or didn't understand something with my accounts. Very friendly - greet me by name when I come in. I won't go anywhere else.”
“I’m not sure if I can post the name of the person who helped us yesterday and today. I will say this, he was very polite, listened to all of our questions, and was overall awesome at what he does. Your banks should have more people like him working for you!”
“If you live in the Akron are, you need to have an account with Peoples Bank. I was from out of town and needed assistance with a transaction & the team at Peoples was absolutely spectacular. This branch has a hometown feeling and I was treated like a local long-time customer. The Branch Manager, Ann went completed out of her way to ensure all my need were met. It is rare theses days, but she exceeded all of my expectation. If you have ever felt like your Bank treats you like a just name & number, go see Ann at Peoples.”
9AM - 4PM
333 S Broadway St, Akron9AM - 4PM
1504 Canton Rd, Akron“Chad Kelly was great! Although I had no appointment, he was able to get everything I needed done in one stop, including instant new bank cards!
Have you checked your monthly bank fees lately? I just scored waived fees with a "One Deposit" account. (Technically there is a small fee, but Citizens offers a super easy work around "one deposit" that waives those fees if followed. We're talking set up auto transfer for $1 or more monthly and done. Qualified.)
Take the time to see if Citizens can help you Save on your monthly fees, I'm glad I did!!
Last, I find their mobile app is well laid out and easy to use. I've used it for over 6 years now and love it.”
“I went in the branch to open an account because my phone kept having a glitch and Christopher made my experience enjoyable! He was knowledgeable and professional as well as absolutely hilarious. We were cracking up the whole time. Best banking experience possibly ever!”
“I wanted to highlight my recent experience with Chase Bank, particularly regarding a hold placed on a check deposit. Initially, the 11-day hold felt prolonged, but Quinn Alberty, an outstanding employee, swiftly addressed my concerns.
After contacting Quinn on Monday, he promptly expedited the hold removal process. Within hours, he personally informed me that the hold would be lifted by day's end, granting me access to the funds by Tuesday morning. Quinn's proactive approach and dedication were commendable. Thanks to his exceptional service, I could proceed with my financial needs without delay. I also spoke with Elizabeth Salas who is the Branch Manager at this location and expressed my sincere appreciation in helping get this issue resolved.
Overall, I've noticed a significant improvement in both the check deposit process and the overall experience at this branch. Thank you, Chase, for getting it right; your efforts are genuinely appreciated.”
“I have always been treated very well at this location, I won't mention the location that did nothing for me....However, Amanda has gone above and beyond to assist my needs!!”
9AM - 4PM
404 E Waterloo Rd, Akron“Though smaller bank the customer service is great. The only downside is when going to atm it disperses large bills which is difficult as many places dont take them”
“Shelly is a very compassionate person who takes a pleasure in serving the community of Towpath Credit Union. She never hesitates to go the extra mile to provide all her clients needs. It is an honor to award her with 5 stars. She is much appreciated. Thanks for your excellence.”