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May 2024 by Susanne Jurkowski
Insurance company who truly cares about their clients. Friendly and efficient.
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March 2024 by David Neidlinger
I have had insurance through Akron Insurance for many many years. They are always kind and want to help you find the best deal that matches what you need.
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May 2023 by Bonnie Workman
Has been my insurance for over 20 years. Great customer service
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March 2023 by Megamind
Great company
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February 2022 by RP Coltrane
Paul J. was a wonderful person to deal with; Unfortunately, Paul passed away in 2020 and the person I was left to do business with was Chris S.; Chris S. is very deceitful when he is "taking care of your insurance needs". If you do not ask a lot of questions, he will most definitely leave you in the dark when it comes to adding any kind of coverage for a commercial liability policy. Make sure to correspond through e-mail and or text with this guy because he will try the old "remember: when we spoke over the phone and you said this and I said this?" I was fortunate enough to have a poor experience with Chris S. shortly after the owner passed away that was during a time when their phones were down at Akron Insurance on S. Cleve-Mass Rd. I was lucky enough to have everything in writing that we spoke about because months later Chris S. tried that "remember our phone conversation, bit" I was able to reply that we didn't have a phone conversation it's all in e-mails. If you are going to do business over the phone with this company tape record your conversation because you might need it. Without a tape-recorded conversation or anything in writing, nothing will hold up in court....it becomes your word against theirs. Judges/Mediators do not want to deal with hearsay. Buyer/Consumers beware and vigilant if you end up dealing with this company. Again, its Akron Insurance S. Cleve-Mass.
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February 2019 by Hub Events
Paul, Steve, Chris and Rubin are the best!! Caring and knowledgeable agents and staff - give them a call when your insurance needs arise! They use a few different companies and will work on getting you the best premium.
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February 2019 by Alex Tick
Paul was incredibly easy to work with and made sure that I was treated right! So happy to be working with him.
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February 2019 by Darlene Pinter
I’ve never met anyone with as much passion about insurance and helping others as Steve Vetter. He loves what he does every day and he loves being able to help families not only save money but also prepare for what might happen so they have adequate coverage. No one ever plans to have an accident but when you do it’s good to know you’ve got enough coverage. I would recommend everyone let Steve look over their current policy to make sure that they have enough coverage and are getting the best price for it