“I spoke with Jeanette on January 2, 2024, in regards to a credit card dispute. My information that was needed to initiate this dispute was minimal, at best. Jeanette was extremely patient with me as I struggled to find the limited amount of "evidence" that I had for my case. She talked me through the process step by step and was willing to stay on the phone line while I composed this information into an email. Once the email was sent, she reviewed it thoroughly before ending our phone conversation. However, she also gave me her direct phone line so I could call her personally should I have questions, concerns, etc. at a later time. Within minutes of ending my call with Jeanette, she informed me that she had compiled my unorganized information into a reasonable format and submitted it for review. I can't thank her enough for her professional service, attitude, effort, cooperation, etc. THANKS JEANETTE!”
Credit Unions
“I spoke with Jeanette on January 2, 2024, in regards to a credit card dispute. My information that was needed to initiate this dispute was minimal, at best. Jeanette was extremely patient with me as I struggled to find the limited amount of "evidence" that I had for my case. She talked me through the process step by step and was willing to stay on the phone line while I composed this information into an email. Once the email was sent, she reviewed it thoroughly before ending our phone conversation. However, she also gave me her direct phone line so I could call her personally should I have questions, concerns, etc. at a later time. Within minutes of ending my call with Jeanette, she informed me that she had compiled my unorganized information into a reasonable format and submitted it for review. I can't thank her enough for her professional service, attitude, effort, cooperation, etc. THANKS JEANETTE!”