Canadian Tire offers convenient in-store shopping and customer pickup options, providing a good shopping experience for many customers. However, their outsourced delivery service through RXO has been disappointing, with multiple issues and delays, leaving customers frustrated after paying for delivery and facing difficulties in scheduling. The store staff, including employees like Zachary and Todd Roberts, are highly appreciated for their excellent customer service, helpful attitude, and willingness to go above and beyond. Zachary is described as friendly and helpful, while Todd is praised for his top-notch assistance, such as fitting in a tire change and helping with a car battery issue. The store has made some improvements, like upgrading the entrance to be more accessible with an automatic gate, which customers find positive. Prices are sometimes fair, but product quality has declined over the years, so keeping receipts for returns is recommended. Overall, the store has friendly staff and some positive updates, but delivery problems and product quality are concerns.
Zachary is the best worker I have ever experienced at this location. he asked if I needed any help and i did and he helped me with a smile on his face. He even recommended some similar things to be helpful. What a great guy. Beautiful hair. Wish I could grow it myself. Thank you so much Zachary you are an angel sent from... read full comment
October 2024
Quick and friendly service in Auto service department, had us on the road within the hour!
October 2024
Non standard situation - guys are thinking outside the box. Definitely go there again.
