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August 2023 by Lorraine Crossley
Very friendly staff...the broker i had very nice and made me comfortable. ?
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July 2023 by Krystal
Anyone looking for a reputable broker, I urge you to stay away from this company. Their negligence and lack of customer service are downright awful. I knew my policy was due to renew and called them every week for 5 weeks up until the day before my renewal looking for a quote for lower costs (i knew i could get cheaper elsewhere). They told me each time they would get back to me with a quote the following day, resulting in more phone calls than i wished to have with them.. They continued to push it off until the final day when they knew I did not want to renew the policy I had (made this very clear on the first call). They failed to mention that a cancelation signature would be required after assuring me that no funds would be removed from my account ( surprise! Funds were removed). I certainly would not recommend.
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June 2023 by Samuel Jelvani
Hanged up on me because she wasn't interested in giving me a quote.
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May 2023 by Paula Barrington
I've had car, business, and tenant insurance here throughout the past 20 years. Hands down the best service. People always shop for the best price and then complain about the service they get when they have to put in for a claim. Caldwell Roach has comparable rates, and you get the best service in those situations when you need it most.
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April 2023 by Mike Conway
The service is really good
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April 2023 by Chris Taylor
Called for an urgent insurance claim, got run around for a week straight before going with a different broker, a month later they got back to me, can't say I'm too impressed with the service.
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December 2022 by Elaine MacLeod
Caldwell Roach has always served our needs very well. Always return calls promptly and accommodate our changing needs.
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October 2022 by Peter Keddy
Called for a quote. Alex was responsive and got back with numbers very quickly. New policy ready to roll basically next day! Highly recommended for a local broker who can quickly find exactly what you need and offer best advice.
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September 2022 by John Spears
Getting a new vehicle and they are so helpful. Was an awesome experience for
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September 2022 by Cindy McKerracher
Cindy and her team are fantastic. She explained everything to me in detail and was easy to communicate with. Great insurance rates too. Thank you so much Cindy for all your help and making us feel welcome in this beautiful city.
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September 2022 by David Brush
We have been with these guys for over 30 years and have never had a problem. Always great to deal with.
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September 2022 by TheKingOfKings818
It's an insurance broker. Pretty much all the same. One of the best staff they had, Tara left so it isn't the same. But they've never done me wrong.
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September 2022 by Lawrence Dort
I have been with this company since 1984 ish . They are always fantastic and reasonable to deal with
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September 2021 by Phil West
Friendly and helped me get a better rate for my car insurance
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September 2021 by randy saltzman
Good people ? great insurance. Been with them for years
