MacDonald Kia is highly regarded for its excellent customer service and professional staff. Customers praise the dealership for smooth and pleasant experiences, both in buying and servicing vehicles. The sales team, including representatives like Bhanu, is known for being friendly, helpful, and respectful, making the car-buying process stress-free and enjoyable. They listen carefully to customer needs, provide clear information, and often go out of their way to find vehicles within budget, even for out-of-pocket or first-time buyers. Test drives are relaxed, with no pressure, and the team works to ensure customers are happy with their choices. The service department at MacDonald Kia also receives high praise. Service managers and their teams are quick to respond and communicate clearly. They handle repairs efficiently, often going above and beyond — such as providing loaner vehicles promptly, fixing flat tires free of charge, and ensuring quick turnaround times. Customers feel confident in the support they receive, and many mention their trust in the dealership’s professionalism and transparency. Overall, MacDonald Kia offers a positive experience with friendly staff, reliable service, and a focus on customer satisfaction, making it a top choice for both buying and maintaining a vehicle.
One of the most pleasant car buying experiences I have ever had! From the moment I walked to the service after purchase check in.
November 2024
Macdonald Kia’s service team is the best! I really appreciate them for helping me get out of trouble! They helped me change my flat tire and replace it without charge! If you want to buy a car, I really recommend you to buy it at Macdonald Kia. They have the best service!
July 2024
Just purchased a Niro Hybrid and I love it already. And, everyone at Kia we worked with made the decision and purchase easy. Great car, great people! Thank you, MacDonald Kia
