The Brick has been a trusted choice for Canadians since 1971, offering high-quality household furniture, mattresses, appliances, and home electronics at great prices. With over 200 locations across Canada, including The Brick Mattress Store and The Brick Outlet, customers consistently praise the friendly and professional service from both the in-store staff and delivery teams. Many reviews highlight the excellent customer service, from knowledgeable salespeople helping customers choose the right products to courteous delivery drivers who go above and beyond. The delivery tracking system is also appreciated, making the process smoother. Customers have reported satisfying experiences with their purchases, particularly with mattresses, noting the helpfulness of staff like Tammy. Overall, The Brick is recognized for its commitment to customer satisfaction and a pleasant shopping experience.
Very helpful. The delivery team was awesome! Thanks guys!!!
November 2024
I ordered my sofa from the brick and service was fantastic, from the moment I entered the store to the delivery and set up in my home everything was excellent.
October 2024
Very friendly from the store to the delivery. Drivers offered help with unboxing they were ahead of there estimated time. We are very pleased with everything and we will be returning soon. Thank you again
