“Went there to buy some items for renovating the basement. Rented equipment from the rental counter. The man working there was very helpful and nice. The guy working at the customer service desk though wasn't the nicest to deal with. Maybe he was really busy.”
“Fantastic service !! Went here after being let down on a sander rental from another provider.. Went to home depot Bayer's lake (08.07.2023)and I could not ask for better service, in and out in 15 minutes with the sander loaded into the back of my vehicle, the return was just as easy! (09.07.2023) highly recommended.”
“Wow! I called this store today looking for a specific type of product that I could not find on Home Depot's website and I was sure it was only available in the US. It is a product you can use to refinish kitchen cabinets without needing to sand them first. Benjamin Moore and Sherwin Williams didn't have what I was looking for. The associate who I spoke in the paint department (MacKenzie) with listened to what I was looking for and thought about it, placed me on hold for a quick minute and she looked up a product that would work and even read the description on the specs, verified pricing, gave me the item # to look up on their website, advised how many they had showing available in stock and told me the aisle to look in. Amazing customer service!!! I don't know if HD reads these reviews or not, but I have had such poor customer service lately (at other places) that I think I might call this employee's manager to tell them how great she was today! Needless to say I will be going to this Home Depot to pick up the $90 product to give it a try for restoring our cabinets.”
“I found out that you have to search for items on their computer terminals rather than simply writing out the product numbers on a pick slip. I preferred the older way.”