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“I have been dealing with this branch for close to 20 years. I had the pleasure of always being greeted by Tina at the reception desk for most of those. She's amazing!. I also deal with 2 ladies in claims that are both very efficient and good at their jobs. Unfortunately lately I have had to deal with the new receptionist when I call. She is always very short with me and her tone is just nasty like someone is pinching her behind her desk. People calling there may be stressed due to personal circumstances. A kind voice at port of entry may set the tone of the conversation for the person next in line. Just a thought that maybe you should actually go through the taped conversations for quality of service. 5 for the service past the front desk and 0 for reception. I called on Dec 7th at around 1pm.”
“Leaving a 5 star review for Ishant, I spoke to him this evening about making changes to my TD policies and he provided top notch customer service. He was very patient in taking the time to explain different scenarios and offers, as well as being very friendly and polite throughout the call.
Dealing with insurance companies can be stressful and frustrating but Ishant made my experience this evening as easy and straight forward as it could be. Hoping he gets some recognition for his quality of service.”
Insurance
Insurance
Insurance
“My experience with National Wealth Management has been exceptional. I have been able to receive constant support from Todd Ellis, who has been a consistent supporter of my personal and business endeavors. Any changes I have wanted to make to my accounts have been able to be made in a simple and streamlined way thanks to Joel Klaus primarily. I have had an exceptional experience with National Wealth Management, and their engagement and investment in their clients' success are outstanding.”