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November 2024 by Glenn LeBlanc
Luke was my sales rep and he was absolutely amazing with getting me my new vehicle. I highly recommend going to see Luke at Atlantic Acura. Great customer service.
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October 2024 by stephanie kristin mah trottier
Recently bought a 2022 Acura MDX (Certified Pre-owned) and traded in my 2018 Subaru Crosstrek. Staff were friendly throughout the process, but they offered me significantly less for my trade in than 3 other quotes I got in the city. I had to negotiate to still get 1K less than others offered. Then, the MDX ended up having a chip in the window. I had to text back and forth on the issue for quite some time and they tried to get me to bring it into Superior Glass myself to confirm if it was ok or not. Finally they said they would fix it/look at it at the dealership. When I picked it up it looked exactly the same but apparently it's safe so they didn't want to do anything further for me. I requested some form of compensation (on the order of a couple hundred dollars in service credits or the like) because it is irritating to pay 50K for a vehicle and have to stare at a chip everyday. They said they would get back to me on it and never did. So overall, a bit of a tainted experience here.
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October 2024 by Aaron Young
Had an awesome experience with Jacob, while looking at some TLXs! Awesome guy to deal with would definitely recommend.
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October 2024 by bill mceachern
Wonderful staff! Welcoming, and knowledgeable!!
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October 2024 by Ruthie Burns
Luke is a sweet young man. He made buying my new car a pleasant experience. Love my new car! Thank you Luke!
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October 2024 by Lewy Buitton
Was a great experience working with Luke at Atlantic Acura in obtaining my car. Luke is a great man to work with, he has very professional, calm and relaxed demeanour. Very easy to communicate with and a very great salesman. If I know anyone who wants to purchase a new vehicle or Acura I will definitely recommend them to Luke!
Cheers!
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September 2024 by K Kempton
Excellent client service with Luke Swain and the team at Atlantic Acura. Luke was very informative and knowledgeable about cars and guided me through the buying process with ease and confidence. Craig Pennell was also very helpful with the financing process.
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September 2024 by Quinn Menzies
Excellent dealership with old school quality service. Luke was a fantastic help in a long search for a new truck. Luke is the sales person you want for your next purchase!
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August 2024 by Steve Renner
Always an excellent experience. I was looked after very well.
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July 2024 by Paul Melanson
Top notch people! Highly recommend! Service department is the best in the business!
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July 2024 by Aiping Archibald
HORRIBLE service. Dropped off my car at 1pm for oil change and tire change, it took them until 5 pm to complete the work. in the meantime, they tried to text me 3-4 times for services I do not want (try to tell me my brake is bad and I need to change filter, my AC doesn’t work, I have a 2021 ACURA). And they tell me that i need to replace a small part for $950. By 4:30 pm I lost my patience and I told them to just do the oil change and tire change then release the car. They FORGOT to put any screws on a plastic shield on my right front tire. The part fall off after I drive for less than 10 minutes. I talked to the manager, they wouldn’t admit it’s their fault and try to blame it on a mechanic I went to 1.5 months ago. I literally saw there was only 1 screw attached on that part, instead of 8 or more, you can see attached picture for when it fell off and there is absolutely no screw on it at all!! (I went back to the previous mechanics and they were able to put the part back for free!! The dealership wouldn’t even do this because they don’t want to admit they messed up.)
We leased 3 cars with this dealership in the past 10 years, and unfortunately, this will be my last ACURA.
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July 2024 by wongi C
I ordered a sedan through Luke 3 months ago and the 3 months I waited felt like 3 years, but Luke provided me with updates periodically. I finally got a call from Luke to come pick it up and went to the dealership. Luke was very kind and professional, providing initial usage instructions and setup for the new product to me. It was definitely one of the best days. Thanks, Luke.
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June 2024 by Megan Sadler
Luke was amazing to deal with, kept me informed every step of the way, made it super easy on my end and had amazing costumer service! Thanks so much!
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May 2024 by Jason Williams
Was disappointed today. My mdx had a malfunction code that came up while driving today. The engine started running rough. Felt like it was going to die any minute. I was close to the dealership so I stopped in. I inquired whether they could do a quick diagnostic to see what was wrong. Clearly if it was serious I would leave it for repair. But if it was less consequential I would wait and carry on with my day.
Sadly they said they couldn’t help. They were too busy i was told . I know it only takes a few minutes to run a diagnostic scan, so this was disappointing.
I would have thought that a dealership would have been more interested in helping a driver of one of their vehicles who was in trouble. That is just kindness. Also, being someone who might buy another car from them, they aren’t being smart about retaining customers.
I have been considering moving up to a new mdx. I will look elsewhere now because of this experience today.
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May 2024 by J Powell
Best dealership in the city, just like the old days when the customer comes first, no upsells and the coffee’s not bad either
Not only does Atlantic Acura have a drop off shuttle they have a pick up shuttle as well, you’d be hard pressed to find a better dealership in Nova Scotia
