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February 2024 by Rebecca Lambe
I visited a-lot of jewellery stores today, and I’m sad to say this was my most disappointing visit. I asked the same question in each one.Selection was slim, and customer service lacked.
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February 2024 by Susan Hardiman
I purchased a Tissot watch for my son as a Christmas gift. When he opened the watch it wasn't working so he brought it back to the store so they could put a new battery in it. They proceeded to tell him to go to the kiosk in the mall and let them change it. I stopped him and told him to go back and insist that they change the battery as I was worried about the warranty.The store called my son two weeks after he dropped it off to tell him it was going to be 180.00 to repair the watch. Once again I had to call the store and ask why a brand new watch was going to cost us 180.00 in repairs. They did say they made a mistake and the repairs would be cover, however a new watch shouldn't need 180.00 in repairs.It has now been almost four weeks since my son dropped his watch off and he still doesn't have it back. We will NOT be shopping here again.
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February 2024 by don b
Unfortunately the ladies were not able to replace my watch battery for a watch I bought from them a while ago, they were not able to put the cap on.
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November 2023 by Kori Hamilton
Crescent Gold & Diamonds in Micmac Mall is one of my go to jewelry stores. I have made multiple purchases on a number of occasions and have always been treated with nothing but patience and respect. No matter how I am dressed or how small of a purchase I make I am always treated kindly and given the worker's undivided attention. I have dealt with atleast 5 different workers on different occasions and never once had a bad experience. I have purchased their protection plan on almost every piece of jewelry i have bought there and have never had issues getting jewelry serviced or sized. I would recommend Crescent wholeheartedly.
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October 2023 by Kathleen Waldon
I am absolutely DISGUSTED with the service I received and am still receiving from this Maritime owned and operated company!I have be given, at the very least, nothing but a run around. From staff that should be working in a prison system, to management who tried to negotiate a price he confirmed would be taken care of by the company, to dealing with Customer service! My Family has spent tens of thousands of dollars in this particular establishment and I can guarantee you it will NEVER see a cent from any of us or our associates! Run away from this place and take your money and precious time to another establishment that will honor their commitment, Lifetime warranties and word! Of
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June 2023 by Juanita Laura dexter
I went in to have an estimate cost to have a man-made stone replaced on my ring.Was told it would take few days and estimates would be emailed. After a week I called for an update, was told it would take about two weeks and that they don't email estimates. As I was trying to explain I was told differently(they even took my email address) she kept interrupting me then got an attitude while I was nothing but polite and patient. When I pointed out her attitude she them became agrumentive. I hung up.Shortly after I received an will and was told my ring cannot be fixed????
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May 2023 by Terri Bourgoin
Excellent service!
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March 2023 by vikki shannon
Great customer service
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February 2023 by Gordon MacLean
Great staff. They gave u time to browse and helped u with the perfect gift
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February 2023 by Jevens Matheson
I NEEDED A NEW BATTERY PUT I MY WATCH.A LADY HELPED ME AND TOOK OF IT. VERY GOOD SERVICE.
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December 2022 by Nicole Bayers
Every time I go to the mic Mac mall location the same older man is there and is MISERABLE!!! Always rude!! He makes you feel like you’re an inconvenience and you’re disrupting his day by daring to shop there! If it hadn’t been for Amanda working there today as well, I would have left. My husband always shops here and I’m stuck going back for service. But I will NOT deal with this man, he should not work with people!! The four stars is for the beautiful jewelry, and the wonderful ladies who have to put up with that asshat!!
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August 2022 by Nicole Dicks
Every time I go to the mic Mac mall location the same older man is there and is MISERABLE!!! Always rude!! He makes you feel like you’re an inconvenience and you’re disrupting his day by daring to shop there! If it hadn’t been for Amanda working there today as well, I would have left. My husband always shops here and I’m stuck going back for service. But I will NOT deal with this man, he should not work with people!! The four stars is for the beautiful jewelry, and the wonderful ladies who have to put up with that asshat!!
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December 2021 by Sammy
Visited this store today to buy a new battery and re-size the band for a fossil watch I bought here previously. The older gentleman that assisted us was quite rude and treated us like an inconvenience. Will not be returning or buying anymore jewelry at this establishment.
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November 2021 by Leon Cordeau
Picked up some nice earrings- no tax day! ... for my wife!
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November 2021 by Tina Devoe
Love the store..love the helpful staff
