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August 2024 by Brenda Barry
We recently purchased a 2025 Honda HRV from Kings Honda. The young salesperson, Megan Canty, did an excellent job explaining the many features of this well-appointed new vehicle. We have had it just over two weeks and are finding it to be just what we need. We appreciate all its safety and convenience features. It is very comfortable and gets excellent mileage. We have been Honda customers for decades and have not intention of changing that. We have always found the service at Kings Honda in Kentville to be exemplary.
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August 2024 by Krystine Esteves
We highly recommend Kings Honda. Specifically, Brianna Skerry - Sales, and Kim Whynot - Finance. See our fantastic experience below.
My wife is starting a new business and we were looking for a people mover to replace our Outback. We had shopped around before we actually landed at Kings Honda. Met some nice people. However, the moment that Bri called and invited us to come in, we had a good feeling about this dealership.
I was extremely hesitant to be trading in my Subaru. It has been my favourite car to this point in my life. Bri made me feel comfortable, like I’d known her for years. She was able to put me a little more at ease and we took the Pilot Trailsport out for a drive. It had smooth handling and had everything plus a few more tools and gadgets than my Subaru. My wife and I drove around and tried parallel parking, stall parking, really testing it out to see if we would be able to handle something like this.
Upon our return, Bri invited us into the office and we had a choice between negotiating or spinning the wheel. Our son wanted to spin the wheel but my wife and I chose to negotiate. Bri kept our son busy during negotiations by allowing him to spin the wheel anyway, and providing him snacks. During the negotiation, Bri took her time to hear us out and really try to make the best deal she could for us. We ended up getting almost everything we wanted out of the deal. On top of that, we bought the car straight out of the show room.
Bri and Kim made the process super easy and we literally went in on a Tuesday for the test drive and negotiations and left on the following Friday with our new vehicle. When does that happen in 2024??? It took me 4 months to get my Subaru in 2022.
We will definitely be back to see Bri at Kings Honda.
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August 2024 by Justin Butler
My Kings Honda experience after 1.5 Yrs:
1)2022- I was exploring the new unreleased CRV Hybrid. No pricing yet. Once pricing was released I ordered a lower trim as the CRV Hybrid was not competitive. Kings took the info on the new trim I wanted ordered. They called me weeks later when the cancelled Hybrid order arrived to pick it up. Mix up on their end. They didn't order what I wanted but did have an extra model. Not the colour I wanted but I needed a car.
I bring my car in for all it's maintenance to Kings Honda. When returning for subsequent service, I was advised I had maintenance past due (filter changes, diff fluid ect). This would have been the job of the previous service advisor to let me know. They would actually wright on the service order that "customer declined" said services. Not the case, they just did not let me know of certain services. Quite frustrating to find out. Found I had to hound the service advisor on what is actually due when bringing my car in.
2) 7 months after purchasing the CRV I had bought a tent/put it in the trunk of my CRV. Went over a mild bump. The bump caused the cargo to snap the floor of the trunk (the trunk tray). Service manager at Kings Honda explained nothing can be done it's not covered under warranty. $400 for a new tray.
3)Red flags with Kings Honda started when my car was just 1 year old. A module on the wiring harness had gone bad causing the car to be undriveable. Towed to nearest dealership (Portland street Honda). Fix was an entire wiring harness replacement. My car was now 80K. Honda said the warranty for a wiring harness was up at 60K I'm responsible for the repairs. My CRV was only 12 months old, and the problem was not preventable. The Tech at Portland St. said the problem was a fluke/shouldn't have happened. Manufactures defect. I contacted my sales person at Kings for help. All they did was give me a 1800 # to Honda/recommend I complain there & deal with Portland St Honda. Felt brushed off/not supported. I asked him nicely to talk to his manager to see if they could contact Honda on my behalf. I was uncertain a call center would get me anywhere. I wanted some help & was told he would look into it and get back to me. Similar to my trunk tray, no support or effort from Kings Honda. Never heard back.
Tech at Portland street wrote a letter into Honda and went to bat for me. Honda covered the repair.
4)1.5 years old I notice rust on the trunk. Covered for 5 years UNLIMITED milage. I book a service at Kings Honda. Fluid changes/address the rust issue. They charge me, and tell me the rust isn't covered due to mileage. I had to argue with the same service manager who didn't help with my trunk tray. He says I have too many KM's on my car to cover rust repair. After back and forth I pulled up the Honda website directly to show him Honda's policy. He said it must be a new policy. He then explained they were too busy at the time, asked me to return during a future service to deal with the rust. He said he documented it/they would deal with it another time. I felt like he did not want to help, and brushed me off. Kings seemes reluctant to support their customers.
5)3x suitcases in my trunk. Opened my trunk & the trunk tray was broken AGAIN. 1 year after 1st tray replacement. Light luggage this time. I contacted the salesman to explain. He said he would get back to me. He did not get back to me. I had let him know I'd be making a review to explain my experiences. I was then told he would try to help me. Weeks went by. Again no reply, no replacement, no discount, No help.
I DON'T RECCOMEND THIS DEALERSHIP.
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August 2024 by Melanie McGill
Website says open Saturday 9 to 3, sign on door says open 8 to 12....drive a fair distance to get a part, and not open and guys says while laughing, yeah, we really should update that....ya think ?
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June 2024 by Christopher Barton (Hollywood)
The parts department at Kings Honda is top-notch! Their staff is knowledgeable, and they always have the parts I need in stock. Plus, their service is quick and efficient. Highly recommended.
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May 2024 by Leanne Young
Kim and Ryan were great to deal with! Thank you for everything!
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March 2024 by Sarah Allen
I can not say enough good things about Kings Honda. Kelly King completely changed my opinion on buying a vehicle from a dealership. She was so incredibly kind and easy to talk to and helped me through every step of the process. She was able to get me a great price on the vehicle I wanted.Kim in Finances made the process super quick and simple.I don’t think I would ever buy a Honda anywhere else. Thank you Kings Honda for a wonderful experience!
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March 2024 by Sarah Allen
I can not say enough good things about Kings Honda. Kelly King completely changed my opinion on buying a vehicle from a dealership. She was so incredibly kind and easy to talk to and helped me through every step of the process. She was able to get me a great price on the vehicle I wanted.
Kim in Finances made the process super quick and simple.
I don’t think I would ever buy a Honda anywhere else. Thank you Kings Honda for a wonderful experience!
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March 2024 by mohit 1999
I had a great experience buying a car from this dealership. Ryan was very helpful and knowledgeable in sales, and Kim was very efficient and friendly in finance. They made the whole process smooth and easy. I would highly recommend this dealership to anyone looking for a new or used car. Thank you, Ryan and Kim, for your excellent service! ?
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March 2024 by jomin george
My recent encounter at Kings Honda Kentville was deeply disappointing. The dealership offered an unexpectedly low valuation, extremely lower than scrapping my vehicle I would probably get $1500 just by selling my tires and rims. He could just have a look at my van before the offer. Exercise caution when dealing with this dealership to avoid similar frustration and disappointment. Really disappointing
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February 2024 by Stephen O'Neill
Ryan and Kim were both extremely helpful in purchasing my first new vehicle. This was my first time buying from a dealership and both of them made the process very quick and easy. Everything was clearly explained and I would definitely recommend Kings Honda to anyone looking to purchase a vehicle.
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January 2024 by Bill Davenport
Friendly, helpful, shuttle, did good work.
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November 2023 by Michelle Marie
Kim Whynot and Ryan Hill were wonderful to me with my purchase of my CRV they were patient and did everything they could to get me into a new vehicle and I highly recommend them
Thank you for everything
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November 2023 by Frederick Jamieson
Got an appointment for car maintenance in less then a week, the local Honda Hrm said 4 to 6weeks before they could take my car
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October 2023 by C.E. Barrett
Took my car in for a safety recall. Got in right on time. Fast and friendly service. Comfortable place to wait and read, and was on my way in about an hour.
