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“I got my first Nokia cell phone in 1989. After being in many mobile stores over a 35 year period, I've never encountered staff like Virgin Plus has at Mic Mac Mall in Dartmouth, NS. This team is amazing! The experience I had will never be forgotten and will be shared with my friends. Hilary got me up and running on a new plan and new phone in about 20 minutes. After that I had to return to the store twice to get the balance of my locked contacts imported to my new phone which was not an easy task, however Blair was able to figure it out. He truly went above and beyond in order to retreive my contacts successfully! Back once more for a password recovery and Derrick was able to figure that out in no time. Thank a million Team Virgin Plus at Mic Mac!”
“I bought a phone during black friday and got a pretty good deal. Gurpreet was the sales-person and was extremely patient. She answered all my queries and showed me many different options. She was calm and did a great job despite the large number of customers (me being one of them ofcourse). She deserves 7 stars! I'm giving the store 4 stars because I feel some of the other employees could have been nicer. The store is more of a 4.5-4.7 because they don't make you feel rushed, and that's super rare during black friday (in my experience atleast).”
“Absolutely phenomenal service from Austin at the Halifax shopping centre WirelessWave kiosk. I came in absolutely distraught after having spent the last 3 hours trying to figure out what was wrong with my SIM card. Austin was readily available and reassured me he will resolve my issue. He was extremely kind and attentive and I am incredibly thankful for his quick service.”
“We came into get some information on phone plans. Corey was super helpful and actually helped us get a better deal on our internet services too! 10/10 recommend and excellent customer service”
“CPrepair has amazing customer service! Brought my phone in for a camera cover after I smashed it, he quickly replaced it. When it happened again, he replaced it free of charge. Completely unexpected, so kind. Excellent work, fair prices, I will definitely be going back with more phone problems. Thank you”
“Brandon made this a quick easy and painless experience. He is very well educated on product knowledge and the multiple plans available. I will definitely be back to get phones in the future”
“It should show 6 STARS!!!! Nadia spent her time & efforts to solve my problem.She is a huge asset to the team @ Bell.Bell is extremely lucky to have her as manager.Tks again Nadia for the fantastic customer service over the years!!!!”
“Had an incredible experience at this location today around 11am after coming in very stressed I left super unstressed and I regret not getting the employees name! She was so kind and patient and gave me all of the information needed!”
“Very knowledgeable, patient and kind staff. Ryan was so great answering all my questions in terms I could understand. He took the time to explain every option, show me the details of my new bill, and make sure I understood everything. Just super happy that I chose this mobile shop. All the staff are so good.”
“Just left the Rogers store after having a wonderful interaction with Patrick. He was friendly, very knowledgeable, took the time to compare offers available to me and even went above and beyond to call a few stores in order to find the phone I wanted. We found the phone I was looking for and his efforts to help me were greatly appreciated. would recommend speaking with him if you’re on the hunt for a new device or plan!”
12 - 5PM
7001 Mumford Rd, Halifax
Mobile Phones
“Just purchased cases for my business and personal phone here. Customer service was great. Sarmed, the agent behind the cash was very informative, helpful and friendly. He even helped me to clean up my phone and install the screen protector. 10/10. Thanks again.”
“Stephen was such a great help today. Telus sucks but Stephen rocks! He is the reason I didn't just cancel my plan and leave Telus. Thank you for coming through & helping me. Great customer service, he deserves a raise.. Seriously. Maybe I'll hire him myself.”
“I visited the mobile shop on Joseph Howe drive the first of October. I was greeted by a rep named Rago. He was very knowledgeable and pleasant. He walked me me through my options phone and packages available. I left the store very happy. My experience with Rago was more than satisfying. My phone was up and running and works well. Thank you again Rago.”
“5 out of 5 for Richard H. This man is a legend. Stayed late to help my wife and get our issue with telus resolved and we ended up with a better plan and new phones. He even offered to put our empty tea container in "recycling " not the garbage but "recycling " a great sales rep and eco- friendly. He is not paid nearly enough for his worth. Richard H, thank you.”
“I was being ripped off with their competition and tried to resolve this over the phone at a call center in a foreign country to no avail. Looked at Koodo website, went to mic mac mall, switched my account for more data, a lot less money and great customer service. I'm done with VM and very happy.”
“I had an incredibile experience at the Mobile shop! Isaiah was the one helping me and he gave his best in helping me get a new plan and phone. He was patient and very helpful.Suraj was also there who suggested me regarding plans. Overall great experience from both of them”
“Genius Bar employee took time out of his day to fix an issue that could not be fixed elsewhere even if paid. Went for a quote that I knew would be ridiculous, left with my main problem solved.”
“Rogers is amazing after the afternoon I spent with them they're amazing they're giving me amazing price for my Google Pro I'm very happy with him they all know what they're talking about when it comes to phones and there really friendley”
“Customer service was great, sadly the issue could not be resolved but the employee was nice enough to stay past closing, when they did not need to, to help resolve the issue.The real issue was with Rogers not unlocking the phone I bought from them outright. I thought selling locked phones, and not unlocking them was banned since 2017”
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“Nicole was really understanding and helped a customer better understand the offers she was very patient with me and simplified everything- she is very educated in her job”