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March 2024 by Dave
Terrible time trying to get my refund , waited 6 weeks and still didn’t arrive, I called again and they said they would have to send it thru again and I have to wait another 6 weeks. This is a refund I am getting because I returned equipment. They want your monthly payment on time but slow to send your refund No respect to the customer !
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March 2024 by Phil Cable
This location will waste your time as they do NOT know what they are doing.Left pissed as they wasted my time twice.
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March 2024 by Lenora T
Very kind customer service from Jacob! came in quite last minute but he helped us out quick and diligently :)
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February 2024 by Prasanth Gunasekaran
Friendly customer service
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January 2024 by Matt Graham
Horrible experience, I didn't catch the employee's name I was talking to because she didn't have a name tag on or any of the other staff (and now I see why), who did not help any at all either .Me and my girlfriend went into the east link store in Bedford on December 31st 2023 around 12:30 p.m, to look at upgrading her phone,She was the most unprofessional,& incompetent employee I've encountered at a business and a long time. She's been there 5 months as she stated and didn't know a single thing about any of the phones. OR any of the process on upgrading the phone . She had to Google information on the phone's that were right in front of us , she barely looked at us as she was smoking and came off very ignorant and short, and then proceeded to just have a very terrible attitude almost like she was annoyed at the fact she has to actually do somethingWould highly recommend staying away from the Bedford location
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November 2023 by Nidhi Gohil
The worst telecommunication services I have seen so far! People living in rural area has a better reach with other providers and no network for people living in urban area with eastlink! That's so frustrating! Going to cancel my connection-both phone and home internet with Eastlink and urge others the same! Cheap price but with the cheapest network quality!!!!!! I don't want to give even a star to this company.
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August 2023 by Mackenzie Cooze
Bradey at Sunny Side Eastlink was the first person to pick up my call after 4 weeks of trying to get through to someone, and he was very patient with me. I had been experiencing trouble with my billing for months and he was understanding, kind, and willingly able to compensate my losses. Big thanks to him.
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August 2023 by Robert “Opinion”
So I switched from bell to Eastlink . This woman going door to door at 8pm at night. Fast to come hook up service and that's it. I can't log into my account on line and when I call customer service I spent more then 2 hrs on hold twice and gave up trying. Think I'm going back to bell. This is not directed at this location, just Eastlink as a company .
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July 2023 by Scott Adams
The employee was busy but helpful and friendly.
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July 2023 by Chris Moore
Great staff
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January 2023 by sheldon rockwell
Got my new phone...got quadrupled data, got my bill lowered 30 bucks.?
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January 2023 by Holly Lancaster
Great prices on data and great staff
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December 2022 by malcolm comeau
Very good service by Brady
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December 2022 by Hali Johns
Worst customer service EVER. My mom called to change her television service to another package and the dumb quiffs cut the cable service. She called to have it restored. They said they would send a technician to restore service and waiting here almost 9 hours later.
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December 2022 by C. R
Changed carriers and went with eastlink. Told the guys what I wanted to spend..they made it happen didn't try to upsell me. Perfect. Fantastic cellular plan.