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February 2024 by Roderick Moffett
This place is unprofessional. They will charge you for things that you did not agree to. If you were dropping off a vehicle after hours, I would take pictures before you leave that vehicle.
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February 2024 by William Gallemore
Friendly staff very helpful.
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August 2023 by Adam
The lady working here was exceptionally helpful and courteous. Amazing service!
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June 2023 by haley w.
Equipment was in great condition. 3 members of the team went out of their way to help us figure out the trailer lights when it was my vehicle that was the issue. Even gave me a free fuse. Would highly recommend this location especially.
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May 2023 by AWillems
These guys were great. They were able to work with my work schedule while installing a trailer hitch. The people here have been a God send!
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April 2023 by Marlon Gonzalez
If I could give a negative rating, I would.They claimed that I returned their truck with less fuel than I originally got it. Even with a fuel receipt and pictures they still charged me 45$. Talk about stealing money from their costumers.
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April 2023 by Dave Seiferd
The assistant manager Misty is super cool. I explained my situation and they worked with me
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September 2022 by Julio G
Great place for truck drivers!!! I’ve been helped right away. Thanks
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February 2022 by Cindy White
This place has horrible customer service.Reserved a truck online get a call that neither the truck size nor the time I rented the truck for was available. She blamed the other customers and said it’s not uhaul’s fault. I ask about the reservation guarantee. She said she can give me the 50 dollar credit but has to cancel my reservation. Seriously?!? I rented a truck at the end of January and the same thing happened. The customer service rep gave me a reservation guarantee. The website in uhaul says….Should U-Haul, through its own fault fail to meet time, place and equipment size, a $50 "Reservation Guarantee" will be paid and U-Haul will still attempt to fill the reservation.The woman at the Williston location doesn’t actually want to help customers. She is rude and aggressive with customers.
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October 2020 by Colm Kaine
Terrible customer support. The people here are extremely misinformed and downright rude. Tried calling and asking for a manager to make a complaint and was given run around by a very rude employee who just hung up on me when I insisted on talking to a manager.
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September 2020 by Bryan A. Haley
I rented a trailer and am currently renting a storage unit here. Friendly people in the office. Prices are kinda high for there units but the added security and temperature control makes up for it.
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August 2020 by Allison Jensen
Typical Williston,ND service. Had a reservation for a trailer 2 weeks in advance and then showed up 15 minutes early to find out the reservation couldn't be filled because our trailer was never delivered. I had to go running around town chasing down a trailer. They made no effort to inspect the trailer, check tires or do any maintenance before I picked it up. Completely typical of Williston. Don't ever reply on these people when moving and have a back up plan! Always be willing to run around town or out to Sydney or Minot to get your family moved.
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June 2020 by D D
Nice people, knowledgeable.
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June 2020 by Megan Elder
Very nice workers and great place to get a storage too. I would recommend to anyone.
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June 2020 by Aaron Zinck
I mean... Just look at the lady with the painted on eyebrows in the description page!!! She looks happy right??
