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March 2024 by Zara Baldwin
The staff is very helpful in getting your package out the best way and the least costly.
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February 2024 by Maria Victoria Morales Marin
The service is fast and reliable
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February 2024 by Keith Axtman
The staff is ALWAYS amazing!
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January 2024 by David Eyler
The customer service today was excellent!
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January 2024 by Grace Von Hagen
Josh at the 3155 Bluestem DrWest Fargo, ND 58078United States location does such a wonderful job. Whenever I send packages through UPS, he is extremely friendly, helpful, very respectful, and you can tell he likes his job. He is extremely easy to deal with whenever I send off my air samples. Quite frankly, I wish there was 100 Josh clones at every UPS store. I have never had this great of customer satisfaction from any UPS. Make Josh CEO. YOU NEED MORE JOSH’S. I only want to work with him for now on ?. Give him the world because he sure deserves it.
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December 2023 by Derek T
I came in with a unique situation looking for a particular size of box and I was helped by two guys that were helpful and explained to me what they were doing before cutting the box or charging me for it. They found a solution and it was only about $15. They both did more work than the price reflected so I am writing a review for their effort. (And the whole store, I've been here before and the customer service is great).
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December 2023 by beth hendrickson
Very fast and friendly every time I go there.
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December 2023 by Katherine Worwa
I never thought I’d write UPS a review but this store hires the best employees. It’s the best shipping and customer service/experience every time I’m there.
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October 2023 by Sadé Hunt
Josh was extremely helpful and trustworthy. He went the extra mile to make sure my fragile shipment was done right! Thank you!
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September 2023 by Rory Farnan
Josh and Julie were very helpful. I was trying to get passport renewal documents sent to Canada. There was difficulty using the postal service. They were very helpful and we got it sent out today without issue.
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April 2023 by Noelle Danford
This is the only UPS store we go to. I order a lot of products on Amazon, and occasionally have to return. Returns are fast and easy here with the barcode. All the staff have been nice and helpful. When I first moved here and didn't have a printer set up yet, they helped me use their computer to print some documents. They seem to be well staffed and even when there is a line, it goes by quickly. I've never had to wait more than a few minutes.
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February 2023 by SVirginia Morton
Two employees of this UPS store, Erica and Justin, have gone above & beyond to provide excellent customer service. Thank you for caring.
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January 2023 by Jay Vachal
CLOSED AGAIN Jan 2nd. Wow are you soft.Stopped in with a Christmas bundled on Dec 15 a 3:44 in the afternoon. Closed!! Holiday season???! Every store surrounding it open. Sign said due to weather. This is Fargo ND for petes sake. Snow had stopped abd clearing. So much so that a gentlemen exited the store after I had rattled the door and shoveled snow. I was still sitting in my car looking right at him. All a UPS stores offers is convenience. Virtually everything you offer can be found in numerous places throughout the area. Closed at 3pm during the holidays? What were you thinking?
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December 2022 by Jhelsi Gulmon
I ship from this UPS Store frequently and find all of the staff to be friendly and helpful. I also appreciate that it is well staffed which makes drop offs fast and easy. On my most recent visit I was shipping a package internationally. While I expected it to be complex I had no idea the multiple steps that are now required. HUGE kuddos to Josh for working through all the idiosyncrasies with me. He was patient and knowledgeable and the reason I continue to come back to this location.
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November 2022 by AYJA O.
Josh was awesome. Kind and efficient, very pleasant to work with . The stores team is very in sync and helpful to all.