-
August 2024 by Mr. Swenson
Terrible so far. Their phone numbers is I correct, no one can tell me what up with my package. Only that it's been sitting here for over a week. No call, no text, nothing.
DO NOT USE FEDEX EVER.
-
May 2024 by Kiersten Serblowski
If only there was an option for 0 stars. To sum it up we had a pallet shipped from North Carolina to Fargo. We Drove all the way from central Saskatchewan, Canada to pick up our pallet of freight at FedEx Freight Fargo after tracking the package that said it was on its way to Fargo. Fargo had lost the package and claimed they hadn't recieved it. Nowhere to be found. The next day we find out it ends up in Billings,Montana. According to the logistics of the truck and trailer hauling parcel from Fargo our pallet would have been at FedEx Freight in Fargo the time we were there to pick it up. Lisa had said she checked the trucks and nothing was there. We were even given emails between all of the FedEx employees working on this. Apparently cameras were down as well with no back up plan in place of knowing the cameras were being worked on. Two days of production held up, and wasted. Looking forward in getting some sort of reimbursement/compensation for their incapability of doing their job.
-
March 2024 by lisa howard
I'm not happy with this location! During a blizzard, they were short staffed and did not plow the docks or the exit gate. We had to dock in a snow drift and ended up getting stuck in another snow bank right outside their exit gate! Waited several hours to get towed out. Only one person came out to try helping us. The snow plow they had working only plowed the main areas and forgot the exit and docks. If I ever have to come back, I hope it's not when it's snowing.
-
June 2023 by Kristopher Sherman
My experience was fast and easy to get my large packages the staff was friendly and helpful
-
December 2022 by Torrey Robey Jr
Arrived at 12:30 pm to get unloaded, was told it would be a few hours until unloaded. few hours is 2-3 hours right? I wasn’t fully unloaded until 12:45 pm the next day. Yes, 24 hours spent and wasted with no answers and they lie about being done in “30 minutes” just to take another 4 hours. If you can, avoid this place. If not, enjoy your day off!
-
September 2022 by Tom Palya
What a great company
-
July 2022 by Stanley Sloat
Getting into the office to pick up a large package was not easy and that's good.
-
April 2022 by unicorn lovers
I’m here two days to unload it worse than ever
-
March 2022 by Yusuf Osman
I’m here two days to unload it worse than ever
-
February 2022 by Kim Olson
I deal with both freight & small packages at my work, and I have never had a issue with either. I need a truck with a lift, and the driver always takes the pallets off and puts them wherever I want in the warehouse.Every driver I have dealt with has been friendly & accomidating.
-
February 2022 by Tyler S
I expected a call to schedule a delivery, but a week after it reached the local facility, I called and made the appointment. They were a no-show. Another two appointments and four days later, and it finally arrived...with scratches all over the face of the unit. Not impressed.
-
February 2022 by brady krogstad
Counter lady was very rude that she had to do her job
-
January 2022 by WTFJNI
Hard to get inside the gate but the strange thing is that it was harder to get out the gate
-
December 2021 by Dan Ray
Terrible company to deal with. No ability to contact someone at the local level to solve delay problems. Call center only; might as well be calling someplace on the other side of the world then. Destroyed $3K worth of merchandise, left me holding the bag. Don't acknowledge the damage when it happens, leave it up to the hourly hick running a forklift to catch it and then drive away when he's too stupid to see. Who cares if they crush your pallet in the terminal, send it on anyway and let the customer deal with it. Instructing all my vendors to never use this company when they ship for me.
-
October 2021 by Jeff Nelson
Great. Fast and friendly.
