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September 2023 by Lulu Dachowski
Angela is amazing, always doing her best to make sure everyone is taken care of even going out of her way at times to get peoples mail out as fast as she can even when they are short staffed. Greatly appreciate her efforts and hard work.
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April 2023 by Aurora Gray
Please don't leave my package on the side of the road, I lost my packages few times already. My house is on the other side of the mailbox I know you can see it very good so Please just delivery to my home or leave my packages at the post office we will go pick it up.
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April 2023 by India Martinez
The post office it’s self could use more help so that things don’t get too busy, better mailman would be wonderful ,mail is often put in others boxes.. they are always kind at the post office even when it is small
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November 2022 by Ailsa Eagle Chasing
I live out of town. The window clerk woman with the big bangs and tattoos is very unprofessional and rude. I was told last week I would be contacted as soon as my mail box key was ready for pickup. Never received a call last week. I stopped In today to ask about the key and she told me to come back Thursday . I asked if there was a number to call and she asked me why I needed the number. I explained it was incase I needed to contact them . She denied me and said we will contact you.
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October 2022 by Sheldon Keeswood
This place is absolute trash!!!! They really don’t deserve this 1 star. Whoever delivers packages or mail to addresses in the community goes thru and steals and marks packages as delivered and when asked about who delivers the mail they all don’t know at the front desk.
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May 2022 by Aubrey Trujillo
I’ve never seen an establishment with such hard working people and such disrespectful, rude, entitled customers. Like seriously how hard is it to throw your unwanted mail in the trash instead of leaving it all over the counters? How hard is it to be respectful to people doing their job to accommodate you as a customer? And for those of you who think the postal service is an easy job, I recommend applying. They are hiring! :)
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April 2022 by Ashley Wall
price keeps going up for a po box and the service just gets worse. 100$ for 6 months to only be able to check your mail on week days during business hours, mail and packages are always late or lost, and they frequently put mail in the wrong boxes.
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January 2022 by Review Person
Can we ever get people who actually want to do their jobs.? They never do packages and when they do they send them back with out calling and letting the person who’s on it know, they ask for contact info for a reason, just not a good post office and has lazy workers,
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August 2021 by Todd Y
I dislike that they don’t hold a pack for customers if it was delivered to the post office, they always send it back within the day of it being received. I think they need more help cause the mail is always being put into box’s late in the after noon and they close once they’re done putting mail in mail box’s.
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August 2021 by Robert Bernard
I must say everytime my wife & I enter this establishment to send packages off to Virgina the lady with the tattoos is alway very rude and lazy. She always seems bothered by doing her job. I highly suggest removing her based off other negative reviews so people in our small town do not have to drive further distances to avoid her. I hope this location considers all reviews and makes a change soon. She is just horrible and management should be ashamed to allow this to happen for so long.
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August 2021 by Annette Dade
I've Mailed So many Packages to this post office . P.O box Seems that if you don't put the actual 351 S.Main street on the package the person you mail it to never does receive the package. And I've been told that when they are asked about this they have a real bad mean attitude and are so rude. Hope the post master in Minot or wherever the managment of this this office looks into this . We shouldn't have to look to and track the packages Just to find out they were never received .
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May 2021 by zaldy magpayo
Poor customer service and the receptionist is brutally rude and unfriendly. I experienced a lot of lost or misplaced packages and they didn't even explain to me what went wrong.
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April 2021 by Seth Bullock
The USPS in general everywhere is going down the tubes, but this post office is one of the worst. If you have a package shipped through this post office don't expect to get it. They screw up package deliveries on a regular basis.
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February 2021 by Chad Erickson
Sign on the door does not reflect the true hours they are in operation. Sometimes by 8am, sometimes by 9am, other days by 10am. You can however count on closing time being at 4:30 sharp. Mail is put in somebody's box as long as its close to your P.O. Box. Just go in and look at the counter in there. Yesterday afternoon it was full from one end to the other.
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August 2020 by No Face Big Foot Gaming
The New Town post office is among the worst in the country. Mail frequently was late, often misplaced, stolen, thrown away, lost packages, and placed in the wrong mail box. One postal worker stole a debit card and somehow able to empty my bank account by spending $300 at Family Dollar. On several occasions, my students brought me my water bill (I heard its about $110 minimum now), credit card statement and bank statement because it was placed in their parents mailbox. On three occasions, my electric bill was returned undeliverable or person does not live at this address. Luckily, the local coop office was next store. When the high school mailed out letters to parents over half were returned on a regular basis... in many instances as undeliverable despite having the correct address and the person still living at said address or having said PO box. For the comment about people living in city area and being a small town... There is usually much worse service in the city than in the country. In fact, I have received all of my mail and orders even though I live in the sticks.
