-
March 2024 by Al Lee
10 minutes to make a single
-
March 2024 by Sarah Candelaria
Worst experience of taco saladSlapped hot chili on my cold salad and not in a cup. Expired salsa cup too.No sour cream and my husband got a pretzel burger with no pretzel sauce and got food poisoning from the burgerBurger was 70% greaseAbsolutely disgustingPink meat as well in the burgerEmployees don't know how to utilize rewards systems and barely know how to use registerDidn't have lemonade up and running eitherWorst wendys ever don't waste your time, money, and save your stomach from becoming a grease trapper and becoming sick
-
February 2024 by Ruth
Always takes 20+ minutes to get through the drive thru... Even when using the app to order ahead...
-
February 2024 by Angela Lansing
My salad was missing. I asked for mustard on my burger. That didn't happen. No napkins or silverware in the bag. When I called twice to let them know, no one answered the phone.
-
January 2024 by Mobile67953929140
The worst service I’ve ever had four cars ahead of me, and it took almost 45 minutes to get my food. Plus I use the mobile app. Very disappointed manager argued with me. They were taking one car at a time and I asked them why and she said because we take one car at a time and I said when your buisness next-door is 20 cars at a time she says fine then we will take three cars at a time not impressed at all. Plus I was going to go inside and the dining room was closed and it said on the door open at 9
-
January 2024 by Kay Benz
The manager (The big Fat one)is very rude and disrespectful.
-
January 2024 by Blazin Guess
Items are often missing or made
-
January 2024 by Jon Mason
Dining room closed...Slow one car at a time in the drive through.And the food wasn't fresh.I wonder about the staffing at this location.
-
January 2024 by Cade Sellers
consistently the longest wait of any fast food place i’ve ever been too. you’d be better off going to sit down at buffalo wild wings and be out faster.
-
January 2024 by Ricky Alexander
Employees can't read and are extremely lazy. Most of them don't shower either.
-
December 2023 by Charles Flemming
I didn't get all my food.
-
December 2023 by B
Good choice if you can get deal with the wait. We did drive through so can’t speak to the indoor atmosphere but sat in the drive through long enough to make a couple observations. First you’ll wait for each person in front of you to order their food and get their food before your order is taken. I had 3 vehicles in front and waited about 4 minutes each. So, 12 minutes in I ordered my food and then pulled ahead to wait roughly 5 more while our fast food is bagged up.Food quality was good, didn’t seem to have have sat under a lamp which is likely why they tackle the ticket time conundrum a little different at Wendy’s.Overall, great choice if you want to add a little variety to the limited choices here in Minot.
-
December 2023 by Matt C
You have to try hard to mess up an order this bad. Missing items and the food was terrible. No one cares about quality or customer service at this location.
-
December 2023 by Monroe Von Drake
Would give a 0 stsr rating if it allowed!! Customer service and happiness are not a priority. I ordered online only to get there and they were out of 4 items I ordered (3choc frosty and a bacon cheese potato) they acted as if their lack of items was my problem. I understand things run out, but they were not willing to refund it they acted as if i should just order more food we didnt want in place of it just to make up for their shortage. They asked if I wanted the peppermint frosty I declined due to the fact my family does not like the peppermint flavor (why we ordered chocolate in the first place!) They told me to request a refund on the app. I notified them I ordered online as I did not have the app. So I thought of what could be substituted in place of said items. I told them on one to just give my daughter a sprite. I personally am not a fan of the fries but love the potatoes so I did not need any fries. But they continued to try to tell me to get the peppermint I finally stressed to them we do not like that flavor to just refund it. The staff continued to dismiss the issue as if I should accept it and take the loss. The manager came to the window and acted as if the issue was not anything to be concerned about. She offered a baconator fry in place of the potato. I accepted them being that I was hoping to come to a resolution quickly. They kept just shutting the window and hoping I'd drive away. I informed them I attempted to claim items not received on the website but it didn't give me any option but to cancel the order. The manager came to the window with attitude as if I was inconveniencing HER. I kept telling them I just wanted a refund but they told me I just needed to find other food for them to give me. I told them aside from what they didn't have I had already order and got all the food my family needed/ would eat. I wasn't going to take food that would just go to waste. So the manager threw her hands up and yells "fine ill just dig in the till and refund you!" (Which I requested in the beginning!) She still shorted me my refund and the bacon on the fries was so burned it was BLACK!It looked like the char scraped off a grill. I had to disguard it all. I attempted to eat the fries but it tasted like I was chewing on a grill grate!
-
December 2023 by Melissa C
Wait in the drive through was absolutely painful. Had only two cars ahead of us and I lost track of how much time it took before we were even at the speaker. Had our order taken by two people, paid, and it was wrong. Asked for the correct burger for a child (ignored the other burgers we got that were wrong - salad was correct) and it was still wrong. Went in again. Disappointing when Wendy’s is usually fast and consistent - we purposely looked for one on our road trip. The manager here looks like she is really trying, but if you’re hungry and tired I’d avoid this location.
