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March 2024 by miranda Hale
I’m really tired of the lady that delivers my mail this week she hasn’t delivered my mail for a week because of a little snow and the path was shoved where you can walk but she was to lazy to walk around to go where it was clear of snow and parks in front of our house to eat and take a break and it’s a one way parking on the other side and is really rude when you confront her about it and the lady walks on the grass and ruined it have important mail that I need unless you want to pay those bills for me for keeping my mail when your able to deliver stop being lazy
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December 2023 by Mark Gagner
It’s no wonder the Postal Service is going broke. They clearly placed their own convenience far far above customer service. You shouldn’t have to listen to 10 minutes of electronic babble to reach a point where you can try and request to speak to a representative. But of course they’re not going to pick up for 20 minutes even once you get that far. We will all be better off once Amazon, email and other private companies drive a stick through the heart of this antiquated and almost worthless service.
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December 2023 by Ian Snodgrass
You are better off sending mail through carrier pigeon, and or smoke signals, rather than through the Minot United States Postal Service. I do not believe I have ever received a package on time due to the incompetency of this location. Since moving back to this town I have had 10 packages delivered through Amazon through the United States Postal Service and every single package is either late, delivered to the wrong address, or magically goes missing depending on what item it is (aka pretty sure a worker is stealing).It’s genuinely gotten to the point where I would rather drive 100 miles out of my way to go buy something or just drop a package off myself. I genuinely believe at this point that there has to be one driver for this location for the sheer amount of people who cannot get their mail delivered by this place on time. I’ve heard the question asked why is the United States Postal Service so unpopular in comparison to FedEx or UPS? Well, this is it, locations like this are the exact reason why companies like those are succeeding.Edit: Called Amazon (again) and they transferred me to a USPS rep and they told me it could take up to a week to deliver my mail even though the delivery date should've been 11/13/23. Again I stand by my statement of I will never have anything delivered from this location again.
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December 2023 by Doubted GalaxyXL
My package couldn't be delivered, so I went to pick it up and the package wasn't there. The lazy carrier still has it in its delivery truck.
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October 2023 by Faith Marie
If I could give this place one star I would. I never usually leave reviews but this is outrageous. I haven’t had mail delivered in about 2 weeks. I go to the post office to have the lady, Alice I believe to tell me that I shouldn’t be wasting peoples time asking for my mail and continued to yell at me and a young man in line before me.
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October 2023 by S M
Sent a package internationally on Aug 9. It is September 23 and still say it's in transit. Nothing has ever taken that long before. But what can you expect from our government
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October 2023 by Andrew White
USPS has delivered our packages to the wrong address, not delivered them at all, and the people at the post office are rude and not helpful at all
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September 2023 by gavin lifto
Multiple issues arise at this post office. From blatantly ignoring entire areas of service for days at a time to being the worst service I’ve ever experienced living anywhere. To packages disappearing, I think this place needs an internal investigation with how many packages go missing. Customer service is absolutely unbearable and unhelpful. Just adding to the already burning pile of 1 star reviews.
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August 2023 by Patrick Peoples
They don’t know how to do they job my package was suppose be delivered in 2 days got to the office they don’t even know where it’s at then said out for delivery then said I can pick it up
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August 2023 by The Digital Pathfinder
I've never had issues with mail delivery until I moved to Minot. This has to be the worst service I've ever seen in my 45 years of life on this planet. They are more consistent at losing packages than they are at actually delivering them. They are constantly putting our neighbor's mail in our mailbox. It's not that hard to read the address. My neighbor asks me at least once a week if I got any of their mail. They've delayed deliveries due to weather when the weather was never an issue (bright, sunny for days). One time I got a warning put on my mailbox stating that my box was too low (by maybe a couple inches) so they didn't deliver the mail and instructed me to pick it up at the post office. They told me they would not deliver again until I fixed my mailbox. I went to the post office and showed the lady the warning message and she couldn't find any mail. I never fixed it but they started delivering mail immediately after that anyway. I JUST had a package say "delivered" TODAY but never arrived. I'm scared to order anything online. Seriously, is someone going to fix this broken system?
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July 2023 by Joshua bridgman
Package says delivered but never was. $200 package. This post office needs a internal investigation I think the employees are stealing packages. When you go in and try to resolve the situation they treat you like garbage and provide you with no help at all. It's mind blowing.
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July 2023 by Joshua
Absolutely trash. Find somewhere else to fulfill your postal/passport needs. Alice is beyond unhelpful. I've had better custom service from a strung out Walmart employee.
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July 2023 by April Zurcher
I had them check on a package that was supposedly delivered. I never received it and I looked on the tracking number 1 week later to find out it was returned to sender
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June 2023 by Artem Sultanshin
Terrible service.I paid extra for shipping, and not once was my package delivered on time. I once had to drive over to the post office just to collect my package, the package was over a week overdue and I paid $15 for 1-2 day delivery. If I pay for a service and get nothing in return, then what am I even paying for?
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May 2023 by Angela
They fail to deliver packages and say no one was home without leaving a note. I work from home so I know they didn't even try to deliver our packages. Then they decided we were vacant and stopped delivering our mail and refused to pick up our "new" resident slip until we went in and complained.
