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January 2024 by cavan Ahearne
Extremely difficult automated phone answering system, that constantly restarts. Also finally got transferred to a real person that immediately answered and hung up. Hard to speak with a real person.
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April 2023 by Andrew “Andy” Heidt
Easy to deposit checks.
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October 2022 by D “JustSomeGamerCook” Murphy
Do not enter if handicapped. Not handicap accessible or friendly. They have handicap stickers on the door but, no ramp, no door opener buttons, no handicap sidewalk access, no handicap seating, etc.Banks made billions of dollars from Overdraft fees over the pandemic. They can afford to install handicap accessible items.Imo, the building owner/US Bank should be fined until they fix it.Side note- no bathrooms. Sucks to be anyone waiting forever to get things done and you need to use the restroom.You advertise handicap accessibility, without actually providing it.
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March 2022 by Dale Murphy
Do not enter if handicapped. Not handicap accessible or friendly. They have handicap stickers on the door but, no ramp, no door opener buttons, no handicap sidewalk access, no handicap seating, etc.Banks made billions of dollars from Overdraft fees over the pandemic. They can afford to install handicap accessible items.Imo, the building owner/US Bank should be fined until they fix it.Side note- no bathrooms. Sucks to be anyone waiting forever to get things done and you need to use the restroom.You advertise handicap accessibility, without actually providing it.
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October 2021 by jou Sky
Beautiful lady, very good attitude towards work and guests, warm and service,（Jessica，nice）
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October 2021 by 慕容jou
Beautiful lady, very good attitude towards work and guests, warm and service,（Jessica，nice）
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September 2020 by Ladonna belile
I have never been treated so poorly by any business. I made a mobile deposit of a check and was given $225 of it available immediately. After I had spent some of the money, the fraud department retracted it. I ended up getting ND 5 overdraft fees. Three of five were refunded after I was told “it wasn’t there fault but to be courteous, they will do so”, “you shouldn’t have been spending money you didn’t have” and “this is your error, not the banks”. Days later, I received a letter in the mail stating all overdraft fees associated with the hold would be waved if the check was paid and not fraudulent. I called the customer service line and he told me all fees would be reversed the next day after the check cleared. The check cleared but the fees were still there. I then took the letter to my local branch and they told me to call the customer service line again. By this time, I had spent many lunch breaks at this branch trying to get fees reversed because of this mess plus the time spent talking to the customer service line several times. I told them I wanted to close my account instead. The teller had the audacity to then say, “You need to know that you brought this upon yourself”. I then told her to not take it personal, but I wanted my account closed. They are beyond unprofessional. I had been with US bank for 10 years and in the last two weeks I have been treated so badly by this branch in particular along with the customer service line. I wouldn’t recommend this bank to anyone. Do not go here. Not only do they just want your money, but they will treat you awful, too.
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August 2019 by Tina Martell
Often long wait times & people walking out after a long wait.
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August 2019 by Dan Fluh
Has no restrooms and it charges fees for everything
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June 2018 by Tonya R.
I have never had problems with us bank until I moved to Minot. The bank located over bye k-mart what do they do in there all day long. Because they have never been able to help me with any banking needs. They always send me downtown. Wish I had a job where if I didn't like how you looked I could just send you away and let your problems become someone else's issue.
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October 2017 by Matthew Knotts
Other than the bank tellers being polite and kind I have nothing good to say about US Bank other than they are Nation Wide. Also, This branch has no public restrooms.
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December 2016 by Jose Rodriguez
Great personal service. Thanks U.S. Bank.
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January 2015 by Heath Johnson
rip off artist, charge 5 bucks to cash their own customers checks
