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July 2023 by Karl Hawes (Otis Da Tiger)
No hassle rental and return. Will rent from here next time I have a large haul.
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September 2022 by Brett Davis
Online website says there are multiple trucks available but when I went to the counter they didn’t have any Nor do they keep them on site.
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February 2022 by Joby Miller
How do you have a rental business with only 1 truck on your lot but online says truck is available then I get a phone call stating that they have 1 truck and 7 reservations I'd say they should probably get more trucks
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July 2021 by Ryan R.
Buried inside Home Depot, this rental place is located at the tool rental counter. The sales associate, Peter, who is also a Hone Depot employee, is awesome! He helped me understand my entire rental and even tried to save me money by fully explaining how the rental days work and breaking down insurance, rental agreement, etc. This place also offers military discount, by the way. Safe, cost effective, and reliable, Penske will have my business again, if I ever PCS on the future.
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May 2021 by murdoch mcavey
Good equipment and ready for me to go
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February 2021 by Trevor G.
Since I’m one of those people who leaves 5 star reviews on places... enjoy
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December 2019 by Tom O'Brien
Honest and a fair price
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October 2019 by Foxy's brother
Great customer service
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September 2019 by Elizabeth J.
The morning I was a supposed to pick up my truck the employee that answered the phone told me it was not there and he didn't know where it was. Dean laughed at my situation and said if Penske took my card number it usually meant they were serious but he was only able to give me the manager's number of Penske in Fargo and would not let me talk to a manager at Home Depot. When I arrived there Dean continued to make unprofessional remarks at me until his manager arrived and started making phone calls to find where my truck was. I called back an hour later to find a different manager in charge(Peter) who was helpful but couldn't get my truck that had been guaranteed until past noon so I went elsewhere. He assured me that I would not be charged for the reservation however they did charge me $100 today. When I called I had been listed as a "no call/no show" which is the reason I was charged. Not a good place to go if you want to be treated like this when you're spending $800 on a rental. Never going back.
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July 2019 by Richard Brocker
Thank God for Penske! I reserved a truck/trailer at u-haul a month before my move just to be told it wasn't here. I called Penske and was immediately taken care of. These guys will do everything they can to take care of you. Would highly recommend!
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November 2016 by Jeremiah White
Nice people, try to make an appt in the morning because they get busy in the afternoon.
