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“Kimberly was super helpful and answered all my questions and was very patient. It was one of the best experiences upgrading my phone. The next time I need to go in store, I’ll be going there.”
“We were changing POS systems. I found out pretty late in the game that I needed everything hardwired in. I had also moved the time table of set up from 2 months to 3 weeks (before I really realized what I needed to do). I absolutely needed CAT5 cable strung through our building (and quickly) for it to work. It was hard because I barely knew what I was asking for. Travis and team came out twice to plan for the techs and their success. He was so kind to me. He was worried about stringing it in a way that looked nice and didn't junk up the place. He assured me it could be done when I was really nervous about the timeline I had adopted! He told me to call if I needed any last minute help. We have been doing this for 4 years and we have worked with lots of folks. It has taken 4 years to stock pile a list of contractors who are exceptional and experiences have rarely been as awesome as this one! Kind. Easy. Planned and implemented to perfection. Great job to Travis and team! We are thankful for the expertise given and the implementation team who even vacuumed up their dust after their visit! An all around great experience with SRT, Travis, Joe? Jessica and team. Thank you!”
“Petra was very nice and helpful. Although transferring phones took a hot minute, she was quite nice and talked to us through everything while suggesting other nice deals.”
“I bought a kicker box from them last week. In my haste, I didn't look deep enough into the wiring options for the box. Long story short, Terry (the owner) is now offering to order woofers with the correct impedence so the amp can run at full power. This will be a swap out at no charge. Very impressed that he offered!! There is a reason he has owned The Stereo Shop for so long. Highly recommend!!”
“Friendly staff. Helped us super quickly. Overall great experience. Kris stayed after hours to help us set our new phones up. Good karma is definitely coming for this guy. Kudos for Kris”
“Jessyca was very friendly and professional. She helped me with everything that I needed and answered every question that I had. She seemed to really want to help me instead of just making the sale and getting me out of the store. Great job!!!”
“Sam did an excellent job on my phone. The top half was cracked and froze and by the time I got it back it looked like new.. gave me a good discount on the screen to fix. Love it I’m finally able to use it with out cutting my fingers. I recommend going to him..”
“Went into the store in mid-May to upgrade our oldest's phone and worked with Joey up there. By the time we were done we'd upgraded 4 of 5 lines for our family, gotten a new internet gateway for our home internet and even added an iPad Pro.
Joey made sure our account was alright after and ensured the transfer wouldn't do anything funky to our bill moving forward (we've ALWAYS had an issue with this prior). I normally only ever leave reviews when things go bad but in this case with Verizon I wanted to let them know they got something right in this case.
Verizon, keep that man there and if at all possible, make sure he gets some sort of raise. I have nothing but great dealings with him and everyone else there!”
Mobile Phones
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“Teague was a wonderful salesman. There was no pressure to add or upgrade unneeded items. He listened to what I wanted and showed what he had that fit my needs. I really appreciated a salesman that listened.”