Kohl's is a department store offering fashion, footwear, home goods, and beauty products from Sephora. It carries quality, good brands and has sales on clearance items. Customers can shop in store, online, or via the mobile app, using discount coupons and Kohl's Cash to save money. The store provides hassle-free returns and free store pickup. Some locations are quite small, with a noted lack of selection in certain clothing categories like boys and junior ladies. While the store was clean, one reviewer felt it appeared on the verge of closing. A significant criticism involved the previous closure of all changing rooms, making it impossible to try on clothes, though this policy has been reversed. Checkout can sometimes be inconvenient with no clerks at regular registers, requiring use of the return desk. However, staff are described as super patient and very nice, especially when helping with price checks. Overall, while there are good sales and brands, changes to coupons mean customers no longer save the same amount as before.
Kohls always has great sales and their products are top notch
May 2025
Clean and very organized store which made for a pleasant easy to find shopping experience. Staff was helpful and great service. Best Kohls experience in ND!
April 2025
No clerks at checkout registers. Had to check out at return register. Pretty good sales on clearance items. No trouble using Kohl's cash.