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February 2024 by unicorn's are awesome
The area manager is a disrespectful thief...he/she not sure which pronoun to use takes high tip deliveries for themselves and doesn't care about the drivers working there and that he/she is taking away their livelihood! He/she also forces management to send people home early to cut back labor hours to more than likely improve manager bonuses they receive!
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November 2023 by Kay Kay
Pulled into the drive through at about 2:15. Staff quickly took my order but I waited about 15 minutes at the window, while I watched one employee take out trash & another grabbed a bite to eat(which tells me they were not busy inside). I was only acknowledged at the window once someone pulled in behind me for their online order. They quickly brought that ladies order back to the window and I left without my order.
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November 2023 by Curt Junior
We grabbed some subs for our 4 hour ride home. Very tasty as always.
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September 2023 by Andrew Pronger
Excellent sandwiches!! Great staff.
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August 2023 by Grant Borchardt
Jimmy John's is the best cold cut sandwich! No contest.
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July 2023 by Zed Harris
Ordered a sub and a wrap. 1st : the order took extremely long to make. I go to jimmy John’s all over the country and they always hold to the same standards and time. 2nd: I was eating my sub a #15 w/ jimmy peppers order # 146 I also ordered a jalapeño ranch chicken wrap. 3rd: While I was eating the sub I found a hair in it what seemed to be a beard hair. I immediately called them and informed them of what happened. I was next door staying at the Sonesta Essentials hotel. The manager said he would make me a different sandwich but that I would need to bring it back to him with the receipt. I requested that he just send one of his people over to the hotel to deliver it to me as to make this right to their customer.(remember they do have delivery service) The manager said he could not do that because I had ordered it from the drive thru instead of delivery so I would need to bring it back in to the store. So I decided to walk over there when I get to the door it was closing time to they had the door locked. They motioned to me as to say that I needed to walk all the way around the building to the drive through window. I refused the building is a mini strip mall and is fairly long they can walk to the front door 20 steps and hand me my sub. So they did finally. 4th: There were 3 guys working still 2 of which both had beards and neither of them were wearing beard nets. When I confronted the guy about it because I had just got a hair in my food he said it was not a requirement. I suppose a health inspector may say otherwise.POOR CUSTOMER SERVICE , POOR WORKMANSHIP , SLOWER THAN AVERAGE PROCESSING TIME.If you are used to the service that Jimmy John’s serves and maintains throughout the country in all of their stores this is not the store to go to. Check your food before eating
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July 2023 by Pat Landsiedel
Sandwiches are kind of blah. So I asked for someSalt and pepper. They said they didn’t have it!!! What sandwich shop doesn’t have salt and pepper. Not even individual packets that people could put on themselves. Would make the sandwiches
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July 2023 by Hummingbird
Lady with short dark hair and glasses is rude and acts as if you're a bother. Seems intolerant.
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May 2023 by Chris Childers
Well-run Jimmy Johns. Their bread (and food in general) is better than other sandwich chains. Try the Gargantuan if you are very hungry!
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April 2023 by SaRaya Houle
I usually have zero complaints on Jimmy Johns. For some reason I keep having the worst restaurant experiences here in Minot. I had a pickle on Friday afternoon, and it tasted like I was eating a chlorine cucumber, where my tongue went numb after I took a bite. I called the store to tell them and I was told the general manager would contact me on Monday, which I did not get a call. Eat at your own risk.
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March 2023 by Kristi Severance
The bread is hard as a rock so dissatisfied
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February 2023 by Kellie Doyle
Ordered online with the app. It took 30 minutes to get our order and when we opened the sandwiches they had NO veggies at all. Just meat and mayo. Called the store to find out what happened (because our receipt shows the correct veggies) and we were told they were OUT of the veggies due to large orders earlier in the evening. No one bothered to call and let us know when they were making them, the delivery driver didn’t say a word about it either How hard would it have been to pick up the phone and tell us and give us the option to continue with the order or cancel it?!?!? Communication needs some work!!
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February 2023 by dnh mom
Ordered online and was immediately called and was told they didn’t have a delivery driver. Asked if their drive thru was open was told no. Second time I ordered online was called again stating no driver again (this was a week or two apart). Third time I went thru the drive thru no ice. Then today went thru the drive thru no ice and their rewards system was down.
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February 2023 by Арслан Какишев
Fffuck this place, outside temperature was -6 Fahrenheit, and this place sell cold food, they don’t warm their foodFffuck this place
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December 2022 by Patti Wisness
I have not ordered from Jimmy John's in a very long time. But I did to day Amy know what I wanted. She is the best
