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December 2023 by Miguel Rodriguez
If i could give them a negative 5 star i would. Don't trust this rental car place. I reserved my car rental, over a week in advance. When I show up they didn't have my car. All they said was that they didn't have any cars available and that they had overbooked 14 reservations. I had to travel home that day and all they said was we overbooked.They Didn't do anything to see how they could help me find a car and basically ignore me after that. I did my reservations on line. I called enterprise customer service and they were supposed to help me. Two weeks later still haven't heard from them.
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November 2023 by Al
Brittney at Enterprise in the Airport in Minot used vulgar language at me when I tried to get a car rental from them. I've never been given so much attitude for no reason in all the years I have rented from Enterprise. I decided to rent with Hertz, because of her demeanor.
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September 2023 by Steven Gray
Sip is a legend! She was super helpful and went above and beyond to assist me in my rental car needs.
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May 2023 by Richard Randolph
Called and made a reservation and was told cars were available. Made it to the counter 20 minutes later and then told "they did not have any". They left hand does not know what the right hand is doing. What a waste.
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March 2023 by Kira Gleaton
Thank you to the manager working last night for being so accommodating and helpful during my family's time of need. Other staff members were equally as helpful. They definitely were solution-orientated.Will likely use in the future & recommend.
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February 2023 by Christina Paro
Quick and painless transaction. Way better than their neighbors for sure. The gentleman checking me in was accommodating and even gave me the proper contact method in case I needed to extend. Drop-off was as easy. Drop off the key during the after-hours, fill out a line of information and you are good to go.
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December 2022 by BELLATRIX LLC
Won’t work with you at all. Snowing slick roads in North Dakota and they gave me a car with summer tires. The car literally gets stuck in 2 in of snow. Called to ask for something driveable and was told yes for an extra 30$ a day. Just because their vehicles aren’t properly prepared doesn’t mean I should have to upgrade. Disgusted
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December 2022 by Hummingbird
Won’t work with you at all. Snowing slick roads in North Dakota and they gave me a car with summer tires. The car literally gets stuck in 2 in of snow. Called to ask for something driveable and was told yes for an extra 30$ a day. Just because their vehicles aren’t properly prepared doesn’t mean I should have to upgrade. Disgusted
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November 2022 by G Rose
Won’t work with you at all. Snowing slick roads in North Dakota and they gave me a car with summer tires. The car literally gets stuck in 2 in of snow. Called to ask for something driveable and was told yes for an extra 30$ a day. Just because their vehicles aren’t properly prepared doesn’t mean I should have to upgrade. Disgusted
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December 2021 by Thomas Edington
Always a great experience working with the 2 gentleman inside. They take care of any and all problems.
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June 2021 by Sara Anderson
Once I got to the airport the staff person was great. The number given on the reservation and listed online was never answered when I tried to confirm the reservation. They are so short staffed that the person could not leave the desk to look over the vehicle in the parking lot before finalizing the rental, so it took extra time to drive back to the terminal and note scratches (again phone wasn't answered when I tried to call from the vehicle while in the lot).
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November 2020 by Jackie Atkins
Easy and quick pick up and drop off.
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November 2020 by James Ferdon
Enterprise Rent-A-Car at the Minot, N.D. Airport is first class in service and vehicles. We did not arrive until 11:00pm and they were waiting on our arrival. The paperwork was a breeze and the vehicles were waiting. What more can you ask for? They will be my vehicle provider every time I am in Minot. Thanks "Big O", Jerry and Enterprise !!! Jim Ferdon
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October 2020 by sheila axtman
Agent was very helpful and polite. The van I had was great. Will rent from you again.
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October 2020 by Shawn Taylor
Exactly what I expected, East my to rent and nice vehicles.