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December 2023 by Sariah Sanders
I sold my previous vehicle to Brian after being referred to him by preferred auto. My experience has not been great. After giving Brian the okay to pick up my vehicle, my boyfriend and I told him that we needed to finish grabbing stuff out of the car before he does anything to it. Brian decided to completely clear the vehicle out and repair the entire thing before A.) Receiving the title, and paying for the vehicle, and B.) allowing me to grab my belongings. After my experience and doing some research I will no longer be doing any business with this company nor referring anyone to him.
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December 2023 by Henry Kersey-Russell
I tried to work with this guy. When I gave him permission to take my girlfriends car I told him not to touch anything in the car. He did anyway and cleaned out the entire car. There was hundreds of dollars worth of items in the car. I learned to start looking more into the dealers I work with.
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November 2023 by Tim Jacobson
I really do not enjoy giving poor reviews. However, they are needed to help people make decisions on their own.IF YOU NEED AN EMERGENCY TOWING in the Jamestown area this is the business to call. They have great rates, and are easy to get a hold of, and had a tow truck within 15 minutes of our call.If you need anything else from this business, I would stay away from this shop. This “business man” that owns the shop, lacks professionalism, and does not understand the importance of communicating with his customers. To not expand on the situation to much, he literally hung the phone up on me while I was trying to discuss options for my vehicle while it was in his shop. He also, would not release my vehicle to a tow truck to be moved to another shop, without paying him IN PERSON, due to the fact he didn’t think any business could accept credit/debit cards over the phone. ? This predicament that he created made my wife have to drive over two hours to pay him cash just so that he would hand over the keys to the tow truck driver that took my vehicle to a different shop. This is all after he misquoted me on the repair that I needed.However, If you have a chance to work with Robert the mechanic who does the actually work for this shop, he seems to know what he is doing, and communicates well.In my opinion, after the numerous conversations I had with the owner of the shop, If you don’t know how to treat people with respect then you do not deserve my business.
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October 2023 by Yea N.
they charged me $337 to pull our car off the side of the road in Medina ND. I think he did because we are females.
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July 2023 by Sasquatch
Blew out my transfer case omw to washington and they found a new one, swapped them, topped off fluids, and new u joints in 7 hours. I have nothing bad to say. Quick efficient and very affordable hourly rate
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June 2023 by Patricia Fontaine
Motorcycle was there from around 8pm on Monday night and I picked it up around 9am Tuesday morning but I was still charged for two days of storage what's up with that? And it was moved from maybe a block to a block and a half from where the accident happened and I was charged the 175.00 towing fee...wow ouch they know how to make money for sure...
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June 2023 by Emily Risty
Thank you Budget Auto Service!!! Your staff was great to work with!! They got 3 new tires on our horse trailer lickity-split!! Thanks for all of your help!!!
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June 2023 by Jo Pray
Straight forward no bs. Willing to work with you if your respectful
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May 2023 by Carrie K.
Quick service. Tow charge came in right at estimate. Thanks!
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January 2023 by Bob Thompson
Never had any problems with Brian and Robert is a great mechanic. Budget Auto never let me down.
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December 2022 by Nena F.
My daughter is a student at Jamestown and was stuck with a flat tire off campus. She didn't have a spare and needed the vehicle towed to the school. The vehicle was less than a mile away, the driver (who is the "Boss") quoted me $80. At the time he quoted me he rudely informed me that the vehicle was hooked to his truck. My daughter was then charged $128. Aside from how rude he is, they don't stand by their quote. He took advantage of a female student. Don't use this place!!!
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August 2022 by Christian Siedschlaw
Blew a tire on a Sunday afternoon 25 miles away. Got towed to their shop since my car didn't come with a spare. New tire put on same day. Great service.
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February 2022 by Laurie Anderson
He came to get us when my car broke down immediately. He was so kind and transported us three girls into town when all the other tow truck services said we had to find our own way back to town. He got my car up in the air on the lift immediately. His staff was also amazing. The Marine Vet was so sweet. Thank you for your service and sacrifice?? Amazing service all around. Affordable as well?Service: Tires
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December 2021 by Lorrie Carlson
Sell you vehicle's that break down very soon after you buy them and will fix them at your cost and up charge the work.
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September 2021 by Jesse Everson
Friend of mine went for an alignment and some other things and when the car came back it was wobbly to beat hell, it's my understanding that the guy who runs the joint is a decent business man but he needs to keep his mechanics in check and he should really take care of his loyal customers better than I witnessed
