-
December 2023 by Tran tat dat
Terrible
-
July 2023 by Brieanna Hairston
Horrible service would not recommend!
-
February 2023 by A&M Glenn
pick up your phone
-
February 2023 by Vicki benn
Went in to open a business account today but unsuccessful. It is a holiday weekend and I made it there prior to closing however the staff chose not to help me . I really went to great efforts to make it there prior to closing (and I did) only to be told it was “to close to closing time” and to come back on their next business day(Tuesday ) or to “try “ to apply online . Wow ! What amazing customer service Wells Fargo offers. Unfortunately, Grand Forks, ND only has this one recognizable bank so perhaps this is why.
-
December 2022 by Lorraine Woiak
Inconvenient hours that don't work for anyone who works normal hours. There's so many services they could offer online but don't (cashing bonds for one). Service is pretty meh and you have to wait a week if you're transferring money to/from a different bank or cashing some checks. Their website generally just takes you in circles when you are looking for info or services. Better than US bank tho.
-
October 2022 by Zred Ames
Why make an appointment when they don't keep them? No one even greeted us although several 'team members' were sinuous sitting in their offices. Only one teller working.
-
August 2022 by Jeff A.
This company honestly has the worst customer service I've seen in my entire life. The branch won't help you with anything instead will tell you to talk to someone online who will put you on hold and then transfer you until they tell you they can't help you. They do not care about you.
-
August 2022 by Bandest
Inconvenient hours that don't work for anyone who works normal hours. There's so many services they could offer online but don't (cashing bonds for one). Service is pretty meh and you have to wait a week if you're transferring money to/from a different bank or cashing some checks. Their website generally just takes you in circles when you are looking for info or services. Better than US bank tho.
-
June 2022 by Salan Properties LLC
With the problems and no available appointments at our Wells Fargo branches in Aurora, CO we waited to send more wires until we arrived in GFX. Our small business experience here was excellent. Thank you Jennifer S! It goes to show a WF professional can engage in cordial conversation yet still execute the sending of wires flawlessly. 5 Stars for Jennifer and a negative 1 star for WF corporate = our 4 star rating.
-
March 2022 by Noel Gonzalez
Ellarene is the best teller ever. She is so kind and very helpful.
-
January 2022 by Kristine C.
I needed rolls of quarters and this bank was willing to give me $20 of quarters without being a member. I had been to two other banks who turned me down since I did not bank with them. I am new to the area and have not yet established an account. I will never bank with those other banks. The cash attendant at Wells Fargo was extremely pleasant to work with.
-
November 2021 by Nikki Marie Stagner
Would not let me shut down my checking account after switching to a different bank.Kept my account active to just charge me.Took 3 days instead of instantly. Do not bank here.
-
May 2021 by David
LOL as if Wells Fargo as a corporation hasn't acted badly enough, they have a adacity to now ask 5 dollars per statement per month to print out. So 3 months of the same account is 15 dollars. For a couple sheets of paper. That can be done yourself online for pennies.Later. Customer gone.
-
April 2021 by Lindsay Winkelman
Just don't. There has got to be way better banks in town. They do not know how to deal with out of state marriage certificates and some of the staff members there are rude. Ellarene held up my own marriage certificate and was like "read this" ?♀️ as if she knew better than the people who it belongs too. Don't even try calling, they will not pick up and there is no voicemail. I will been closing my account asap. I have been banking at wells fargo for almost 10 years. The quality and service is not what it used to be.
-
March 2021 by John Hall
They can't take 5 mins to set up a temp debit card for business account......bank manager couldn't manage a tinker tot game
