September 2023 by Louis M.
When I draft and post a review on social media of a business, usually it is to influence the business to make changes on our behalf. But, some businesses are so large and they make so much money, that they don't really care what we think. The customers become expendable and they know they are going to profit off of us, even if they take advantage of us. WM is the world's largest corporation and they are too big to care what I think. They will just disparage me and my reputation. I was banned from both stores, for a year. In my case, I'm still allowed to hold an account and shop online. WM offers a special offer for those on government assistance, called WM+ assist. For $7 per month, I can get stuff delivered and they even include a subscription to Paramount+. Even though I'm resentful of what happened, I still give them my money because I've become dependent on them for all sorts of products. Tipping is encouraged, but you don't have to tip and they accept food stamps, through their delivery service, too. You can avoid all contact with their delivery drivers and buzz them in. They will just put your stuff in front of your door. You need to take it in, right away, to prevent anyone from stealing it and to freeze or refrigerate it, if it needs it. If you take the bus, it works out to about the same price and you don't need to get dressed for the cold or leave the house, at all, which can be an advantage during the long, cold winters. I don't recommend anyone visit their stores or even get stuff brought out to their cars, in the parking lot. The way they treat people, if you are ever accused of something is not human. And a lot of the workers smile and are friendly and kind, but those aren't the people you will deal with if you ever are accused of something. And they won't let you speak on your own behalf or ask you questions. And no my ban was not related to loss prevention issues, if someone is thinking that. Anyway, I just want to encourage people to be careful of this company and to understand that what you see is what they want you to see and that doesn't represent what this company really does. It's more sinister than that. Anyway, good luck if you want to go in and shop. The whole company has become paranoid, to the point where they view their customers as the enemy. They won't tell you that, because they care about PR, but it's the truth. The stores are not safe and I don't recommend anyone enter one, ever. Not from the point-of-view of violence, but from the point-of-view of having someone bear false witness against you or try to get you in trouble.
