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March 2024 by Mark Hanson
I have been here several times and have always had a great experience…Teresa was very helpful.
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March 2024 by Sean Robinson
Frequently fail to deliver mail. Will not leave any notes whenever they hold mail or packages. Can't be bothered to check tracking numbers. It also doesn't help that they either don't have a working phone number or never updated their contact details online. Easily the least professional post office in the area.
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February 2024 by Brock Riskey
I've had nothing but great experiences with my mail carrier and the Post Office staff. It may shock some of you, but if you treat people with respect, you usually get respect back. Keep fighting the good fight!
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February 2024 by Jihad Altameimi
USE UPS OR FEDEX! The amount of lost packages in grand forks is insane, every time you submit the request the lying USPS workers we got in town will say it’s been resolved without making an attempt. I lost two packages because of incompetent drivers, that’s not counting close friends/family that lost their packages in recent months.
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January 2024 by Luke Woods
Not sure why this place has such poor reviews. They were very kind and helpful, no problems here.
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January 2024 by David Nelson
I am parked 12 feet from mail boxes and postal driver complained about it. So I parked 15 feet away and still complains about it... do they drive limos now or still them little cars that fit everywhere?
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December 2023 by Jason
Called Grandforks post office, tried to speak with a live person that works there, but totally impossible
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December 2023 by JK Channel
There so damn rude to me and I can tell one of the workers trying not to laugh when I was explaining to him about the package I deliver too.He didn't help me or anyone !He was treating me like I was dumb!!!!!I'm not doing my mail delivery over there no more !!!
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October 2023 by Noe Dela Fuente Jr.
Forgot to include something in my package and had to comeback to USPS GF and add it on. They were understanding and assisted me all the way through. Thank you Marie and all of the employees!
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September 2023 by Andjellow
Taller woman with the blonde curly hair needs to retire. I went in at 10am to ask how to forward my mail and she was immediately hostile towards me. I feel so bad; she is so old and is still working in such an environment. She is clearly unhappy. Please let her retire. They need workers that can handle the job, and maybe then the postal service wouldn’t be so bad.
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June 2023 by Nancy Needham
Complete run around. Not able to talk to an actual person. You'd think a small po like this one would be MORE personable, not less. Sad.
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April 2023 by Dainya P.
Was suppose to receive a package 5 days ago that is just sitting at the facility for no reason...also their phone number is disconnected which is very inconvenient
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April 2023 by matt stevens
I wish I was able to leave something lower than a 1 star. Every time I order a package and it's shipped through USPS it always says failed to delivery address or attempted to deliver package when I setting in the living room right next to my door. Which shows me they don't attempt. Then when I brought it up when I had to pick my package up the mail clerk was like oh and changed the topic.
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April 2023 by Desirea Spicer
Mailman refuses to deliver packages and leaves passive aggressive notes. "the sidewalk will be considered clean when im walking on concrete, thanks". We've been trying to make sure the sidewalk was clean since receiving that note and today, got another note that said "clean your ENTIRE sidewalk, not that hard". After we just shoveled, chipped away ice, made sure concrete was showing, and placed ice melt down. Maybe don't be a mailman in North Dakota then.
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March 2023 by Anna Hoffman
Have been struggling all winter season. At first they weren’t delivering mail due to “names not being posted in mailbox” then it changed to “we won’t deliver packages due to weather or not having a perfectly clear sidewalk” …it’s winter in ND nothing is perfectly clear or Ice free. Everytime staff are notified at post office they have been very rude and passive aggressive in response saying they will “notify the mailman about your concerns” or “we value not only our customers but the safety of our workers” nothing has changed after many complaints. after the last snow we spent extra time chipping away ice chunks, shoveling and putting salt down (our concrete is visible and walkable) only to receive a package today with this note attached to it. Very rude and unprofessional. Our entire street/sidewalks look the same, it’s inevitable with our weather. Not impressed by the Grand Forks team at all.
