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December 2023 by Ty Podolski
This is where loyalty goes to die. . . .After more than two decades as a member, I'm done. I can be treated like a number at any other bank or credit union. During the app update/ outage last month, I was charged (2) $5 penalties to access my own savings. One of which I previously scheduled before the outage. After several calls with absolutely NO return calls, I'm throwing in the towel. There are better savings interest rates to be earned out there so please, please shop around.If you're just moving to Grand Forks or getting started at UND then I strongly suggest you look elsewhere for your banking needs.If anyone at UFCU such as Sherry (who caused this problem) OR Lacey who I can only assume is Sherry's minion would like to reach out to resolve this situation then I will be most happy to remove my comment.
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January 2020 by jatoi moore
Absolutely the best bank in North Dakota! Hands down, the staff is just so amazing! Top tier customer service at its finest!
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September 2019 by Kashia Cha
Low credit card rate! Friendly helpful staff and accessible on campus at UND!
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August 2012 by Michelle W.
I joined the UFCU when all the banks kept increasing all kinds of crazy fees. It's good because you pay $25 to join & basically everything else is free. The debit card you get is rather funny looking and the online banking is a big antiquated, but it's free so hey. The only think that annoys me is that if you have a check you actually need to see them to deposit it (so it seems to me) the atms they have (including the one in this bank entrance) don't allow you to deposit checks.
