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December 2023 by paul fylling
Had part I needed on hand
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September 2022 by Michelle T.
I want to hear because I had a shake in my truck I couldn't figure out if it was front or back end. I was told that they may or may not get to my vehicle even though I had an appointment well over a week in advance. They said the appointment was just to get on the list. I don't know what kind of b******* that is but anyways I complained and he called me back and said there's nothing wrong with your truck. I had the service guy look at it took it for a drive found nothing wrong. I took it immediately to northwest tire they looked at it and said my tires were separating. The radials were separating. Good thing for Rydell I didn't get in an accident. And one of my friends bought a car there. And found it had some damage on it of course they wouldn't return her call after they got her to sign. Shystie people up here in Grand Forks. I won't be back
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July 2022 by karina k.
Clean, fast, friendly, nice, online check in and booking for oil change service thats very fast, free Starbucks hot drinks and a variety of cold drinks from a fountain, and courtesy ride back to your destination if needed. It was worth the $75 for my oil change. The waiting room is huge and clean and you can relax and sip your chai latte and drink something cold if it's hot. Plus a free car wash. I will return!
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January 2022 by Bailey Melby
Thank you to Justin Brunk at Rydell Cars for finding me the best car for my little family. I went in not 100% sure knowing what I wanted and he helped me find the one best suiting my needs. Highly recommend him if you need any vehicle!
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January 2022 by Harlene Benais
A big shout out to Rudy Robles an amazing man always great customer service & very knowledgeable.
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December 2021 by Lysette Lopez
Robert made the process very easy! Would recommend buying your next vehicle with him!
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December 2021 by Geneve Rutherford
The Rydell Collision Center did a great job on our Honda Pilot windshield replacement. They were friendly ,easy to work with and our vehicle was cleaned inside and out when we picked it up! We definitely would recommend their services.
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December 2021 by Dan Shirek
Just picked up my work pickup from the Rydell’s Detail Shop. Kudo’s to the crew over there. Fantastic job, on what had to be top 10 mess of the year! Knocked it out of the park! I will be back. Thanx! Dan Shirek.
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December 2021 by Deldrick S.
On November 13, 2021 I brought my vehicle in for a express oil change. On completion I noticed that my tire pressure gauge was showing all my tires at 55-56 psi. I immediately had two of your service technicians check it, who reassured me they were set at 35psi and that my digital display was wrong. At the time I needed to get home, because of a incoming snow storm and I didn’t have a tire pressure gauge in my car. Upon heading back to Mayville, my engine light came on and I immediately noticed my engine was misfiring and a loss of power. I called Onstar as I drove home to give me a vehicle diagnostic. Onstar stated that my vehicle was having an emissions problem and that I needed to have my vehicle serviced soon. Fortunately I made it home, without incident.\nNext, I contacted your service department to scheduled to have my vehicle inspected/repaired for an emission problem and possible faulty tire pressure display on November 15, 2021. My vehicle was towed to your service department and inspected/repaired by Tim O’Neal on November 15, 2021. I was contacted by Tasha Lindemann that an oxygen sensor had been replaced and no problem found with my tire pressure display, which I assume my tires were over inflated by your oil change technicians. I arrive on November 16, 2021 to pickup my vehicle and while one of your employees were pulling my vehicle up noticed that my engine light was on and the engine was misfiring. That employee quickly reassured me that they would repair my vehicle and give me a replacement vehicle in the meantime.\nFrom November 16 to December 3, 2021 my vehicle was in your service undergoing numerous test, sensor replacements, consulting with GMC, emptying of the fuel tank, replacement of fuel seals, test drives and etc… This is what I was told by Tasha Lindemann. Again, I came to pickup my vehicle on December 3, 2021 and reassured my vehicle was good to go. Within 5 minutes of leaving your dealership my engine light came on and I was notified by Onstar I was having an emission system problem (P0171). I immediately called Tasha Lindemann, who stated that I could bring the vehicle back, but at my own cost. She stated that their service department had went far beyond my warranty to try and repair my vehicle. Implying that they were additional cost to your service department for trying to repair my vehicle. This has cost and inconvenienced me greatly over the past few weeks from I what use to consider a trusted auto repair dealership. Plus I have a bumper to bumper warranty.\nI decided to have my car towed (December 4, 2021) and serviced (December 6, 2021) at the dealership I bought the car from - Muscatell Subaru in Moorhead, MN. Their technicians were able to diagnose the problem within 25 minutes. Replacing the mass air flow sensor and taking the vehicle for an extensive test drive. Vehicle was pickup and driven to Mayville with no problems on December 7, 2021.\nI only write this review/complaint to hopefully bring light to my situation and that this does not happen to any of your other customers in the future. You state that you have Certified GM trained technicians and great customer service to ensure you get the best service possible, but that is not the case.\nAlso, I have not received the additional paperwork from the repairs you clam to have done from Tasha ********** I no longer trust the work done at Rydell or service repair folks and will be taking my business elsewhere.
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October 2021 by Julie Grassel
I just had my windshield replace, and Anne was so great to work with. They even washed my vehicle when I came to pick it up!!!
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October 2021 by Steven Barnum
They did a great job, period.
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October 2021 by Heidi Jean Kostrzewski
I had great customer service and everyone was friendly. I went to Rydell auto collision center for my visit and they fixed up my car like new and I had no problems! I just recently brought in my Crosstrek in to get fixed back up after an accident and get an oil change on top of that, very good service. I trust in them for putting back together my car! They have such a good drop off method for leaving cars for them after hours. I felt good leaving my car with them. I have now been to them twice for getting different cars fixed up, I definitely trust the service.
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September 2021 by Lacy Tuziw
absolutely wonderful, friendly, helpful service! It was the best car dealership experience I have ever had. 10/10 would recommend. Thanks Frank!
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December 2020 by Aron D.
I bought a 21 SS 1LE from Robert and he shipped the car to California. The dealership had the configuration I wanted and they were upfront in their pricing with no surprises. The car is fantastic and communication was great. Thanks Robert and team!
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October 2020 by Ingo Keller
A big Thank-you to everyone at Rydells, everyone there is awesome!!?
