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October 2023 by Brett Panzer
Fixed my car, but also scratched the rear passenger door and then argued with me saying it was already there. The guy pulled up the inspection photos from the estimate and tried telling me “oh yeah you can see a scratch there.” The image was taken on a phone and zoomed in so far it was pixelated - there was no visible scratch. Eventually he conceded and offered to buff it out. The scratch was so deep the door would’ve needed to be repainted to make it look decent - I used to work as an auto adjuster. The dimensions of the scratch lined up perfectly with the metal bracing for the vehicle’s cargo cover which had been removed and was laying in the back seat when I picked the car up. I just left, never had the paintwork done and sold the car at a premium a few years later to some other stealership at the height of covid price inflation. Rydell is best avoided.
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June 2023 by Daniel
Great experience but I believe waiting for a month from the accident to get the part and fix the bumper is too much. I really appreciate the courtesy ride.
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March 2023 by Camillypoo83
I went in to have my headlight fixed. I was in and out so quick and all the staff were so friendly and helpful! I will definitely be a repeat customerService: General repairs & maintenance
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June 2022 by kyle laux
Horrible work change arm and leg just slap parts dont even match the body lines on , took my truck there my ac was working before I took it there now it dont work great Not . A blind guy could do better work. Never going there again . On top took back they acted like they didn't want to fix it so had call my insurance they called them . They said they would look at it. I said I'm good i will take my truck some where else . Bad service and bad Manager.
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June 2022 by Richard Millspaugh
Your estimate is valid for 30 days. We can schedule your repair 3-4 months from now. Kind of like saying you have no intention to abide by the estimate.
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June 2022 by David Hanson
We bought a used car from Rydells and it needed a little touch up paint and dent repair they did an excellent job.Service: Body & Trim
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February 2022 by kendra mobley
Had a great experience with Justin, he fixed my electrical issues in my driver side door. He was kind, quick and knowledgeable. Thanks again!Service: Auto power window repair
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October 2021 by Ashley Nimmo
The staff were very friendly and professional! They kept me updated on the status of my vehicle weekly until it was done and they did an amazing job repairing the paint damage. Would recommend to anyone who is looking for a body shop!Service: Body & Trim
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September 2021 by Rose Schneibel
David is great. Walked me through the entire experience and was able to anwser any questions I had when my car was rear ended. They got me in for a estimate immediately and orders the parts while I was there. Great people all around and the mechanics did an awesome job. Would definitely recommend to anyone who needs body work done
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September 2021 by Kayla Johnk
I am so disappointed in Rydell. I got rear ended in May and finally got to bring it in for estimates beginning of July and was told that it would take a week. I finally got it over 7 weeks later. They never communicated to me that parts were delayed or that it wouldn't be done in time. I ended up having to call in daily to see what the status was due to them not following up. David told me that "yeah its a bummer that we haven't gotten the part, my guy wants to get paid and doesn't until the jobs done" completely disregard the fact that it's been soo long.They finally said they got the part and it should be done by the weekend. I then drove the 5 hours to go get it as I moved out of state. And then was told Friday afternoon that it won't be done due to it not passing inspection for paint and needed to get repainted. I called again on Monday and they said maybe Tuesday. I called Tuesday and was told they forgot about some parts that were ordered.. I finally got it Wednesday. The back windshield has a scrape on it.And was told that they never know when they will get the parts until they come through the back door.Today I'm driving in the downpouring rain and tried to use my back windshield wiper and they put it upside-down and it began scraping the trunk door and not even touching the window... brand new paint scraped all because of it upside down. I've waited this long for it still not to be fixed properly? So very upset... I will be expecting them to fix it and make it right.Services: Auto detailing
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September 2021 by Alex Randall
Very professional business that took care of me when i hit a deer causing 14k in damage west of grand forks. They did a phenomenal job fixing the truck& made it look new again. David Lueker was very helpful in keeping me updated with the progress & did a wonderful job fixing my truck for me. Highly recommended!!Services: Painting
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August 2021 by Maddysen Hull
Fixed two large chips in my windshield within a few hours and had prompt courtesy vehicle to take me back to work once I dropped my vehicle off with them! Everything financially was taken care of between the shop and my insurance, I had to do very little on my end to get it taken care of!
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August 2021 by Brady McDonald
These guys are amazing!! We needed a new side mirror and they were quick to get the part in and got our vehicle taken care of in no time. Everyone was friendly but we worked specifically with Dave who was so helpful, honest and kind. The team went above and beyond washing and detailing the car as well. HIGHLY recommend!Service: Auto side view mirror repair
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August 2021 by Kelly Winters
The best place to get your car repaired. All the staff are amazing to work with and are kind and helpful. I have worked with Anne Ostlund multiple times for body repairs and she is so friendly and always leaves you feeling taken care of; I highly would recommend speaking to her for your needs. I also appreciate that when you get your vehicle back it is clean and looks like new.Service: Body & Trim
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June 2021 by Laurie McWalter
Ann at Rydell Auto Body is absolutely amazing. I walked in 30 minutes before closing on Monday evening. Within minutes, Ann gave me an estimate and had me on the schedule for that Thursday. She called me personally when my car was done, greeted me each time I was I. and even made follow up call on Saturday to make sure I was satisfied with the repair. For anyone that needs auto body repair, Ann at Rydell is truly one of kind!Service: Body & Trim
