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January 2024 by Ethan
RAPTOR PCS!! This company is one that the people need. Don’t fear the $90 flat rate labor charge. When your machine is down and you’ve tried all your home remedies and you’re ready to junk the whole thing, or you’re stuck late at night needing access to those important documents, Raptor PCS comes through. Special shout out to Broc and Phil for servicing my machine multiple times and staying motivated over the course of almost 30 days of problems. Whether they were simple or not, these gentlemen got it done. Even helped me retrieve my PC after hours. Unfaltering customer service. Rave to Raptor PCS, thank you very much for your help.
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December 2023 by McKenna Walter
Fixed my laptop in 10 minutes! Great customer service, too
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November 2023 by Dan Kuske
Very helpful!
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October 2023 by Nnnn Nnnn
Brought in a laptop to be repaired around 7 months ago… ultimately it was never fixed to run as it was intended and was told it would have to be shipped out. I was already feeling pretty scammed paying $300 + for this repair but now he wanted MORE money to send it off to a new company. I left it sitting around cuz I didn’t have the money to have it looked it. Gave one more attempt after moving to have it repaired just yesterday. Keep in mind no other pc repair shop has ever touched this pc. I was told today by a new pc repair company here all parts were improperly put in including wrong sized thermal pads, wires crimped in the case and broken, improperly placed and seated components on thermal paste, video card close to being damaged, and overall just terrible work. Called to have it resolved and Brock said he would get it taken care of. Calls me back 30 minutes later to say he’s not gonna do anything because the bench tests suggested the temps meant everything was correct… which does not mean that at all. It was never repaired, therefore never running at full capacity, so how could tests be done to prove anything. This guy needs to turn in his business license. He was so desperate to get out of this he wouldn’t even let me talk without interrupting me. Everything they did was guessing. Terrible work, terrible customer service, and terrible location to ever go. Should have known when he wanted to ship my computer to California that he was an awful choice. By the way, he also suggested that no other shop would honor work if the product sat around after being repaired. Don’t ever bring your pc here, I’d recommend you find a better shop and report to the BBB is being filed.
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August 2023 by Keith Blanchard
The best tech and the hidden gem of grand forks .. good work and good service!!
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June 2023 by Jesse Caviasca
I know my way around a building and repairng a computer for the most part, but my custom built PC had an issues where it wouldn't turn on. This was beyond me so I brought it to Raptor PCS and couldn't be happier. They diagnosed my issue (bad power supply which I couldn't test on my own), gave me what I thought was an extremely good price to fix it and update some settings for me. Everyone was incredibly knowledgeable and super friendly. I cannot recommend Raptor PCS enough.
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March 2023 by jolene Tollefson
Best place to go, they are absolutely great and sooo helpful I’d recommend it to everybody!
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October 2022 by Susan Callahan
I can only say good things about Raptor! Bought my computer there in 2016 and had them take a look at it just recently for some adjustments. It was quick and easy, inexpensive. It saved me from having to buy a new computer that another service person told me I needed. I will definitely stay with Raptor for all my computer needs and will spread the word about their fine service!
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June 2022 by Rick Sandwick
Very knowledgeable, fast and affordable! I had a laptop that was shutting down on me and they diagnosed it, repaired it, and got it back to me quickly! It’s working great and would highly recommend them!
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June 2022 by Linda Wilkens
The guys know what they're doing and are very professional and explains everything so I can understand what they did to my computer. I will definitely keep going to them
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May 2022 by Michael Fenley
Raptor PCS was extremely helpful, friendly and knowledgeable. Have used them numerous times and will do so again! Thanks!
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May 2022 by Michael Gregory
Fantastic building and troubleshooting . Highly recommended. Very reasonable pricing, courteous service and FAST.
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March 2022 by Tanner Cruse
Incredible! I took a PC there about a month ago for a service that I was having trouble doing myself. He took it in and quoted me, but offered a different way to accomplish the same thing and told me that its much cheaper this way too. He then explained exactly how they were doing it, which I was curious to know as a PC enthusiast myself. They saved me money and had an incredible turn around time, all while being friendly not feeling like you're in a store talking to salesman. I got it home and worked like a dream with all problems solved and is still perfect to this day. I will surely be back and recommend everyone come here.
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February 2022 by Kaitlyn Maloney
Absolutely satisfied. I own a Microsoft lap top pro, which I thought was a cool product because of its thin sleek design. What I didn’t know is that these computers are a HUGE pain to fix because of how thin they are & didn’t know that many computer repair places are not willing to take the risk to pull it apart. RAPTOR PC FIXED IT. They had never fixed my type of computer before & were willing and able to take on the challenge to satisfy my needs. I am so grateful for their professional business & expertise at a very affordable expense!!! Highly recommend, these guys are amazing at what they do.
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November 2021 by Devin Ashley Walp
Excellent customer service! He went above and beyond to help us today!
