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November 2023 by Lavonne Laughlin
Very friendly staff. Clean store. Easy to find items. Fair prices
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September 2023 by Addaleigh Dufault
I hope PetSmart understands what a valuable employee they have! I brought a picture of my fish in when they started getting sick. Their fish expert, Josh, was able to look at the photo, tell me exactly what to do, and ended saving the rest of our fish. He answered so many other questions without hesitation or having to search for the information. He is EXTREMELY knowledgeable. As long as he is there, this is definitely where we will be going!
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September 2023 by Kayla Joy
I have a silver lab puppy that I basically bring everywhere orb me because it’s easier when I’m home and the lady with the dark hair and freckles both times I have came in with my puppy came up to me without asking starting petting him while he is in my arms both times my husband was with me the last time we both went in with him she did it again while we were shopping and turned anyway from her and when we were checking out she was our cashier and while I was putting in my card she said “let me hold the baby” and tried taking my puppy out of my husbands arms and he held on big she tried to take him from his arms and it pissed me off so I took him out of my husbands arms and walked away and she was mad at me. It’s disrespectful you always asked before you touch anyone’s animal. That is their kid and family member. You also don’t know what my puppy went through before being able to come home. It’s disrespectful you don’t touch anyone’s family member without asking first. The cherry on top is she is apparently a dog trainer but doesn’t know basic respect.
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September 2023 by Інна Юдічева
Very large selection of products for animals. A sales consultant will help you find the thing you need. And the main advantage is that you can walk around the store with your pet
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June 2023 by Brianna Bushee
Didn't communicate their grooming policies over the phone when I booked my grooming service with them. Showed up for the appointment and was turned away. A giant waste of my time.
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June 2023 by Mark Edmiston
It's amazing how much they care for all animals, small to big. Went in looking for a new pet carrier and found a lot more. The pets there are well cared for, lots of fish, rodents, birds, kitties and more they offer classes and have grooming services. Prices are very competitive and a wide range of varieties. Brands I'm not familiar with, but much needed in this town. The staff enjoyed their jobs and were very friendly. You must check it out.
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June 2023 by karina k.
Great place, organized and clean and friendly staff who are always kind and helpful. This is my go to pet store for selection, services of grooming and pet training and adoptions. They allow pets on leashes to join us too. All around great . Thanks PetSmart of Grand Forks.
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May 2023 by Travis Kaneski
Super friendly helpful staff, sometimes they are super busy so you can find these hard workers racing around trying to keep that store upheld in a fashion that makes you come back and they do a great job at that, you will forever have my Cricket sales
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May 2023 by Pamela Ness
Called to set up training for my puppy. Petco doesn't currently have a trainer employed. Someone is being trained though. It will be two weeks before they start working.
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April 2023 by Kellie “Kelso” Larson
I love the staff here, they always love and respect all of those they serve.
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April 2023 by tammy riedhammer
Had my furbabies Precious and Honey at just 4 paws a few times wasn't satisfied they didn't take time with them and they never smell good so I thought I will take them too a different place so I decided Petsmart so for the first time today the girls went oh my the groomers took time and they did an awesome job on the girls and they smelled so good.. Thank you Groomers at Petsmart give you 5 stars..
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February 2023 by Patricia Straub
I would like to give a HUGE shout out to Shaylyn in grooming services. My poodle puppy had a bad experience with another grooming salon. Today, Shaylyn took him into their salon and got acquainted with him and him to her. She was awesome. No, we did not have services done, at this time, but I have booked an appointment with her in the coming weeks. Thank you Shaylyn for the time you gave Buddy today. I feel good about bringing him in for full service!
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December 2022 by Mckenzie Geir
Staff has really gone downhill at this location. Not helpful and not knowledgeable at all in regards to pretty much everything. They advertise cat grooming at this location but when you called set up appointment they don't have a cat groomer so they can't make any appointments.All in all this location has really gone downhill..
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November 2022 by Crystal S.
We took our pups here to get groomed. The staff were really friendly and so helpful. When we travel to the area again the pups will be going here again.
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November 2022 by Gary Mendez
Service wasn't good at all no one ask me if I needed help but in all a clean store
