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November 2023 by AJ Lehman
They were very flexible every step of the way. Ethan was friendly and honest. He was happy to answer any questions I had and was a huge help with getting the order placed for my vehicle. He kept me updated on the car shipping and walked me through every step in simple easy to understand ways.
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November 2023 by Cecilia Soleim
My car purchase with Chad Wages was perfect. Chad was kind, respectful, patient and the best sales person I have ever dealt with. I highly recommend his services to anyone wanting to buy a Toyota-you won’t regret your decision.
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November 2023 by Jerry Wild
Are first experience at Rydell, My wife & I were impressed on how we were treated & how knowledgeable our sales person Ethen C.was. Amazing product, World class staff.
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October 2023 by Joselyn Verde
I would like to make a review for my friend Chad Wages, he surpassed my expectations as a salesman. I have never met anyone so understandable and helpful . Any other salesman would have been pushy. But Chad , he went above and beyond to make sure we’re getting the best deal and treatment possible. He made the process go smoothly and quickly. If I could I’d give him 100/10 . Great Job Toyota on hiring a great salesman like Chad.
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September 2023 by K
After browsing in the parking lot at vehicles for 15 minutes without being approached by anyone, I decided to go inside and speak to someone.Upon entering the building, I observed everyone who worked here standing around the front of the store on their cell phones and talking to each other - and not paying attention to what was going on outside.Service is poor and the employees seemed to lack knowledge, experience and motivation to sell cars.After going back later the same day, I watched numerous potential customers in the parking lot looking at vehicles and saw the employees still standing around talking to each other and never went outside to talk to them.This was a very disappointing experience and I had higher expectations for a car dealership owned by Rydell’s.
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September 2023 by Ashley Hinkle
I had a great experience with Rydell Toyota. Definitely felt like a person instead of a number while working with Alex and Ryan. They worked hard to get me the best deal and were friendly and supportive of our local military community!
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August 2023 by R
Great experience, no haggle competitive pricing when others are charging over MSRP and free next day delivery to Baudette. Rydell far exceeded my expectations.
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August 2023 by Kathy Coppin
Rydell Toyota is far above the best dealership I have dealt with in years. They listen to what you want and bend over backwards to make it work!! Alex Hagen is a wonderful salesman and should be the salesman of the month…..no the year. He went above and beyond to get the vehicle I wanted. He is very personable and so easy to work with and never leaves you hanging like so many do! Thank you Alex Hagen!!
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July 2023 by Monica Izabelle
I am actually super disappointed in the service I received here these past couple of months. I bought a car from Rydell’s Chevrolet back in 2017, so my expectations were very high as far as hospitality and customer service. First of all, every car dealership I’ve been to recently has given us the same speech about having the “best price upfront”, Rydell’s was no exception. We called them out twice on their price being higher than the listing price on KBB. The first time (May 25th), we bought the 2014 Hyundai Santa Fe, anyway. They said it would take 10 days max (would’ve been June 8th) to get it detailed and delivered to me in Minot. The following week, they messaged us saying the check engine light was on and that they needed to run some tests. Fine. They kept the car for another week; after asking them for details on the condition of the car, they very vaguely told us that there was some issues with the aftermarket auto start on the vehicle. — After a long wait, we finally got the car on June 16th. I took the car out of town on the 19th and on the 22nd of June, the car completely turned off and stopped working as I was driving through traffic. Obviously, we gave them a call and said we wanted our money back. They asked little to no questions, had a driver lined up to pick up the car within 2 days. They attempted to sell us another car, which again was overpriced (by $2k) based off KBB, when called out on it, they offered to take off $500. We said no thanks and asked for our money back. They said we’d receive our money back within a week. It’s now been 2 weeks and we just got off the phone with them and the check with our refund has not been sent out yet! I worked with a Rob S. & Jesse M. Needless to say, do not purchase your next vehicle here… I probably won’t buy from Rydell’s at all anymore.
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July 2023 by Trish Mclaughlin
Bradley was awesome to work with!! It kept working on lowering my payments, interest rates and getting all the safety service warranties. Will definitely go back!
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June 2023 by Hailee Durley
I honestly had the best car buying experience. The car salesman I was working with (Brandon McCoy) was transparent about every part of the process and if there was something I didn’t understand he had the answer. I felt no stress at all and now have a car I love. He also helped me with trading my other vehicle in so over all had a 10/10 time. Definitely ask for Brandon when you are looking for a car!
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June 2023 by Julie Mitchell
Had a great experience purchasing our vehicle from Rydell Toyota. I reached out online to verify that the vehicle we were looking at was still on the lot before we made the trip up from Fargo to look at it. They assured me it was still available and said they would pull it up front to have it ready for us when we arrived. Our sales specialist (and product genius) Ethan was great to work with, very friendly and personable, and patient with our two-year-old that left cookie crumbs and watched Peppa on his desk during the process. Everything went very seamless on their end and he even treated us to a full tank of gas in the new truck before we left. Thanks for all your help! My husband is over the moon about his beautiful new truck!
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June 2023 by William Dalrymple
I recently purchased a new vehicle from Rydell Toyota. The salesman Ethan was very good to deal with and spent a lot of time answering questions and helping me decide what I wanted. The whole process was really very easy and I feel very confident on my purchase. I can recommend them to anyone looking for a new vehicle.
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June 2023 by Barbara Seeger
Was asked by a technician if I wanted my wipers changed, I thought why not! It was $25 per wiper and a $25 installation fee, $75 total! When we first got to use them in a Georgia rain storm, they skipped spots on both sides and were so loud, we couldn’t hear each other when they were on. I wrote a complaint but never got a call or guaranteed replacement or refund. I’ve been a customer for 18 years but after Rydell took over, I don’t see quality service.
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June 2023 by Frances Kanneh
My experience at Rydell Toyota was wonderful! My sales guy Nathan Sloop played a big role in that experience! I found a really good car for a really good deal. He truly did help me out and was fun to work with! He had a good personality and always welcome me with a big smile, excited to help me find my dream car, the car that makes me excited to drive! If you are looking to buy a vehicle I would highly recommend Rydell Toyota, and ask for Nathan! He is the guy you need in your corner!