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November 2023 by Chris Lewis
I travel to Grand Forks a few times a year and always enjoy the rental experience here. They are fast and have good cars for the Grand Forks Winters.
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September 2023 by Forest Rowley Jr
Enterprise is always reliable and the service excellent!!
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September 2023 by Duston B.
I rented a truck from enterprise in Fargo. A 2023 Chevy Silverado, which decided that it wouldn't restart while at a traffic light and was pushed to the nearest parking lot. I called roadside assistance who stated that there would be a tow truck within 45 minutes And they would send an Uber link to take me to the airport to pick up another vehicle. I asked if I could go to the airport and pick up the vehicle while waiting for the tow truck and was told that they would not issue me. The replacement vehicle until after the tow truck had received the disabled vehicle. After waiting just over an hour I called back to find that the tow truck had never been dispatched, and there was no record. At that time they got a tow truck dispatch which required another 45 minute wait. They also confirmed that there was a vehicle waiting for me at the Grand Forks airport. Tow truck finally showed up and about 10 minutes after he left, Uber showed up and got me a ride to the airport. There's a sign on the desk stating that they'll be in at 10:30 PM and it is now 1045 and I'm told by airport personnel that they may not show up till 1130 to work a 12 AM incoming flight. It used to be that enterprise was my go to rental company because of the way they took care of customers, but it looks like things have gone severely downhill. Do yourself a favor and rent elsewhere if you're looking for good customer service .
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July 2021 by Steph Blanchard
I only have great things to say about this location! Ben is an absolutely wonderful manager who always goes above and beyond for customer service. This location remembers my name, is super helpful if I run into any problems, and Ben is a fantastic person to work with. It's definitely worth the drive out to the Airport to work with him and his team!
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June 2021 by Mike Fitch
staff friendly and easy to work with. rented a week from this location and everything went well
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March 2021 by Garrick RL
I had a lengthy conversation with Ben Savageau at this location about getting a rental car. His professional and proactive approach to meeting my needs was exceptional. I can highly recommend Enterprise at this airport location in Grand Forks because of him.
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September 2020 by Lyndsay V.
Pulled in to return a car after driving 8.5 hours from Rapid City to find a sign stating they'd return "soon." Soon happened to be 10 minutes which normally wouldn't be all that bad except I wasn't the first one in line. So then I had to wait for the other guy to return his car and chat up the attendant an unnecessarily long time, with my poor, exhausted 6yo who just wanted to return our car and finally get over with this trip. It was a bit frustrating. I'm giving 3 stars because the attendant was very friendly.
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September 2020 by Wyatt Hughes
Hmm I don't believe that a car rental place is right next to Runway 27R. Maybe they should move the location to where it actually is.
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July 2020 by James Boles
I would like to say I am very happy with my local Enterprise Rent-A-Car Airport location. Rebecca, Tom and Tony are great people and very professional. Their customer service is phenomenal. I will continue to use Enterprise Rent-A-Car in future for all my rental needs.Hubert James Boles IIIMechanical Engineer
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June 2020 by Wendy Enninga
Enterprise delivered the rental to me right at the Auto Shop that was fixing my car. When I was done with their vehicle I was able to leave it at the same location they delivered it to. This was very convenient. They take quite the load of off your shoulders in a situation that is not always fun to deal with.
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January 2020 by Dustin C.
Had pick up time set for 4PM, I was late, did not make it until 4:30, sign on desk says they will be back at 5:30, come back at 5:45, sign now says they will be back at 6:30. That is some great customer service.
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April 2019 by mark sollenberger
Enterprise has always treated me well. No exception here. Thanks Zoe!
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March 2019 by Aaron Yeip
Zoe the “manager†was rude and unhelpful. The only reason I give this location more than 1 star is because the other employee who appeared to be in training was more friendly than her. She didn't want anything to do with us and had the worst customer service attitude I have ever seen. She said things like “well sorry, I can't help you†and “I don't know what to tell youâ€.
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October 2018 by Sonny Bannister
Completely trouble free experience, great vehicle and friendly agent.
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August 2018 by Michael Bodin
Not the best help with the car and not much to cose from
